MICE and SIT Manager - Travel Industry

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MICE and SIT Manager - Travel Industry, London

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Client:

COREcruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

05ca7c6b4a55

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

MICE and SIT Manager

Location: London

COREcruitment is working with one of the largest private travel companies with offices in over 36 locations worldwide focusing on tours, business travel and corporate! They are expanding the London team and recruiting for a MICE and SIT Manager.

In this role you will develop existing relationships and seek new ones to increase market share in the MICE (Meetings, Incentives, Conferences, and Exhibitions) and SIT (Special Interest Tours) segments. Monitor each request and proposal to ensure alignment with sales and client requirements. Ensure prompt delivery of all offers by coordinating internal resources. Participate in sales calls, attend surveys, and coordinate events. Manage an initial team of three people with potential growth into an independent division.

Key Responsibilities:

Business Development:

• Communicate and engage effectively with all sales entities, European offices, and suppliers.
• Develop relationships and cooperation with key stakeholders.
• Attend promotional trips to meet sales agents and promote products and capabilities, requiring international travel to Asia, Europe, and other source markets.

Product Development:

• Create and maintain a web-based portal for all services needed for successful tours and events.
• Catalogue products in an accessible, engaging, and informative manner.

Quotation and Proposal Process:

• Maintain a database of ongoing business and coordinate regular sprints with stakeholders to meet requirements and deadlines.
• Create visually appealing and informative proposals.
• Organise and attend client site inspections, which may involve international travel.

Operational Process:

• Support booking and operating divisions to meet deadlines by coordinating offers with each team.
• Contact suppliers directly when needed.
• Attend events in person to coordinate services and troubleshoot if necessary.

Team Management:

• Train, develop, and mentor team members.
• Provide support to the team as required.
• Identify and analyse areas of need and provide suitable solutions.
• Oversee team workload to ensure balance and support when needed.

About You:

• Strong team leader with a proven record of developing, growing, nurturing, and mentoring a team.
• Confident, positive, and enthusiastic with excellent communication skills.
• Able to work independently and collaboratively on projects.
• Previous experience in winning and delivering MICE programs in Europe.
• Proven background in creating, proposing, and operating MICE and SIT packages.
• Experience in creating and delivering high-quality event documentation.
• Ability to switch between detailed work and strategic direction.
• Capable of multitasking and working under pressure while maintaining high standards of communication and attention to detail.
• Strong relationship builder.
• Some marketing knowledge, especially in the use of social media and other marketing tools, is preferable.
• Significant experience in the travel industry, specifically in the MICE and/or SIT sectors.
• Understanding of how to unlock potential market growth.
• Demonstrated capability in developing or growing a new/small service offering.
• Solid negotiation and influencing skills.
• Proficient in English: C1 level preferable, B2 minimum requirement.