MHST Operational Manager

Kent and Medway Mental Health NHS Trust; Newsham; On-site; GBP 42,000 - 54,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust is seeking an experienced Operational Manager to lead Mental Health Support Teams across East Kent, including Thanet, Canterbury and Dover. The role focuses on clinical governance, service development, and collaboration with schools to promote early intervention for children and young people.

The successful candidate will oversee budget, workforce, and KPIs while working with a Locality Senior Clinician to ensure services meet school needs and maintain

Qualifications

• Experience leading mental health teams and services.
• Experience working with Schools to promote early intervention.
• Experience with governance, audits and service development.
• Full UK driving license and access to a car for business use.

Responsibilities

• Provide Operational Management, budget oversight, governance and service development within MHSTs across the East Kent patch.
• Oversee workforce, performance metrics and governance to maintain patient safety and service quality.
• Collaborate with Locality Senior Clinician to tailor delivery to school needs and routes for multi-agency partnerships.
• Promote early intervention and whole-school approaches to emotional wellbeing and mental health.

Skills

Operational management

Leadership

Budget oversight

MHST programme knowledge

Education

Registered Mental Health Professional

Job description

We are looking for 1 Operational Manager to join our Mental Health Support Team patch areas team covering the East Kent area. (including Thanet, Canterbury and Dover)

This role requires an experienced and professionally registered mental health professional with expertise in operational management and clinical knowledge of working in the field of Children and Young Peoples Mental Health.

The role also involves working closely with schools to promote early intervention, prevention, and whole-school approaches to emotional wellbeing and mental health. The successful candidate will contribute to service improvement, clinical governance, audit, and multi-agency partnership working, while providing consultation, training, and support to education staff. Strong leadership, supervision, and service development skills are essential, alongside experience using routine outcome measures and adapting interventions to meet the diverse needs of children and young people, including those with additional needs.

Please see our website for overview of the service.

Kent Emotional Wellbeing Teams and Medway Emotional Support Teams - Kent and Medway Mental Health NHS Trust

Main duties of the job

The postholder will provide Operational Management, budget oversight, governance, and service development within Mental Health Support Teams (MHSTs), ensuring the delivery of the MHST programme in their locality including oversight of workforce, key performance indicators and management oversight of service user experience.

This roles are integral to the day to day Operational management of the locality patch area within the service, the post holder will oversee the service delivery according to trust policy and service model ensuring Key Performance indicators are met and patient safety is kept at the heart of our offer . The post holder will work closely with the Locality Senior Clinician to ensure delivery is meeting the needs of the schools in the area.

We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under‑represented communities for our more senior roles, like this one.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, youngpeopleand adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mentalillness, butlive well.It'swhywe'repassionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive,curiousand confident.

Join us if you share our passion for better mental health care and want to be part of a teamthat'sworking well together.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Person Specification

• Appropriate professional qualification to be Operational Manager
• 3 years plus experience at Band 7 or equivalent.
• Management training
• Clear understanding of MHST programme

Experience

• Experience of working in Mental Health
• High level knowledge of Mental Health Services including use of legislation.
• Experience of complex project management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.