MHE Trainer

ILG (International Logistics Group Ltd); Northampton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension

Life Assurance

Healthshield Cash Plan

Discount Perks

22 days holiday increasing to 25

Free on-site parking

Cycle to work scheme

Enhanced maternity/paternity leave

Employee assistance programme

Job summary

ILG (International Logistics Group Ltd) is seeking a Forklift Trainer to deliver and coordinate high‑quality forklift and MHE training across ILG operations in the UK. You will ensure operator competence, maintain records, and support safety compliance.

You will lead inductions, assessments and refresher sessions, coordinate licence expiry reminders and contribute to continuous improvement in training materials and procedures.

Qualifications

• Qualified across multiple truck types including Reach, Counterbalance, Bendi, VNA, PPT and LLOP.
• Experience delivering forklift or MHE training within a warehouse, logistics or manufacturing environment.
• Accredited Forklift Instructor qualification (RTITB/ITSSAR/NPORS or equivalent).

Responsibilities

• Deliver forklift and MHE training, assessments and refresher programmes to operators across the business.
• Conduct practical and theoretical assessments to ensure operator competence.
• Provide induction training for new starters relating to MHE operation and warehouse safety.
• Maintain training records, certification documentation and competency matrices with Learning & Development Team.
• Monitor licence expiry dates and coordinate refresher training requirements.
• Carry out workplace observations and coaching to reinforce safe practices.
• Support investigations into accidents, incidents and near misses and identify training needs.
• Ensure training activities comply with legislation, company policies and accreditation standards.
• Develop and update training materials, guides and procedures.
• Support Safe Systems of Work and risk assessments for MHE activities.
• Provide updates to Compensation & Benefits Team regarding course completions and licences.

Skills

Communication

Coaching

Presentation

Organisational skills

Administrative skills

Microsoft Office

Education

RTITB/ITSSAR/NPORS Forklift Instructor qualification

Tools

Microsoft Office applications

Learning management platforms

Job description

An award-winning, market-leading 3PL (third party logistics provider) ILG specialises in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.

We are a people business, investing in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

To deliver, coordinate and maintain high-quality forklift and materials handling equipment (MHE) training across ILG operations, ensuring all operators are trained, competent and compliant with company procedures, health and safety standards and industry best practice. The Forklift Trainer will play a key role in promoting a culture of safety, continuous improvement and operational excellence.

Key responsibilities include:

• Delivering forklift and MHE training, assessments and refresher programmes to operators across the business
• Conducting practical and theoretical assessments to ensure operator competence
• Providing induction training for new starters relating to MHE operation and warehouse safety
• Maintaining accurate training records, certification documentation and competency matrices in partnership with the Learning & Development Team
• Monitoring operator licence expiry dates and coordinate refresher training requirements
• Carrying out workplace observations and coaching activities to reinforce safe working practices
• Supporting investigations into accidents, incidents and near misses, identifying any additional training requirements
• Ensuring training activities comply with current legislation, company policies and industry accreditation standards
• Developing and updating training materials, guides and operating procedures as required
• Supporting the development and implementation of Safe Systems of Work and risk assessments relating to MHE activities
• Providing timely updates to the Compensation & Benefits Team regarding course completions, licence expiries, suspensions, withdrawals or any other changes that may impact forklift-related allowances

What we are looking for

• Qualifications across multiple truck types including Reach, Counterbalance, Bendi, VNA, PPT and LLOP
• Previous experience delivering forklift or MHE training within a warehouse, logistics or manufacturing environment
• Accredited RTITB, ITSSAR, NPORS or equivalent Forklift Instructor qualification
• Strong knowledge of warehouse operations, MHE safety and health and safety legislation
• Excellent communication, coaching and presentation skills
• Strong organisational and administrative skills
• Proficient in Microsoft Office applications
• Ability to maintain accurate records and reports
• Full UK driving licence
• Experience delivering Manual Handling training
• Experience supporting audits and compliance activities
• Knowledge of warehouse management systems and learning management platforms
• Discretionary company bonus scheme
• Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
• 22 days holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday (pro rata)
• Free on-site parking, with electric car charging at certain locations
• Range of employee awards
• Employee assistance programme to promote mental health wellbeing
• Cycle to work scheme
• Enhanced maternity and paternity leave

Job Application Requirements

Please note the following important requirements for all applicants:

• Right to Work in the UK & Basic DBS Check – You must have the legal right to work in the UK, (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us.
• References - We reserve the right to request two or more references, to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees.
• English Language – You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.

For more information about our company or employee benefits please visit https://www.ilguk.com/about-us/