Mgr, Global Learning EMEA

TN United Kingdom; Uxbridge; On-site; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a Global Learning Manager to oversee learning strategies across EMEA. This role involves developing effective learning strategies, managing budgets, and collaborating with various stakeholders to ensure alignment. The company is committed to diversity and inclusion, fostering an innovative workplace where employees can thrive. With a focus on employee well-being, the position offers a competitive salary, comprehensive healthcare, and numerous perks, making it an attractive opportunity for professionals eager to make a significant impact in a global setting.

Benefits

BUPA Vollversicherung

Mitarbeiterunterstützte Freiwilligenarbeit

Erweiterte Familienurlaubsregelungen

Perkbox

Mitarbeiteranerkennungsprogramm

Generöses Mitarbeiterempfehlungsprogramm

Zugang zu modernster Technologie

Langzeitprogramm

Qualifications

• Mindestens 5 Jahre Erfahrung in Geschäft, Verkauf oder Kundenservice.
• Starke Präsentationsfähigkeiten und Erfahrung in der Zusammenarbeit mit Stakeholdern.

Responsibilities

• Entwicklung einer effektiven Lernstrategie basierend auf Geschäftsbedürfnissen.
• Verwaltung des Global Learning Budgets für EMEA.

Skills

Präsentation

Stakeholder-Kollaboration

Interpersonelle Fähigkeiten

Bedarfsanalyse

Education

BS/BA in Bildung

Erfahrung in Gastgewerbe

Tools

Lernmanagementsystem (LMS)

Job description

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This position will be responsible for overseeing Global Learning strategy, initiatives, and execution within EMEA, reporting to the Group HR Director, EMEA.

Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity, and inclusion fuels innovation, collaboration, expertise, and excellence, while connecting us more closely to our customers.

Your perspective

*On offer is a basic salary of £50,000 to £60,000 (dependent on your individual expertise and experience)
• BUPA full coverage Private Healthcare with no excess payments for the employee
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee Assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined career path with support
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Key Job Responsibilities

Global Learning Analysis & Management

• Develop an effective learning strategy based on business needs, required skill sets, and key competencies.
• Evaluate and modify existing and proposed programmes; recommend changes and facilitate implementation.
• Collaborate with stakeholders and departments to ensure alignment and effective messaging.
• See the Bigger Picture - Work with instructional design team to create, design, and curate content specific to EMEA needs.
• Support the development of certified instructors to deploy corporate programmes.
• Value People - Conduct train-the-trainer programs for new and existing programmes across EMEA.

Administration, Budget & Policies/Procedures

• Maintain logistics for all learning programmes and certifications.
• Organise regional training events, including logistics, cost analysis, and tracking.
• Manage the yearly Global Learning budget for EMEA.
• Improve policies and workflows to embed learning into the culture, aligned with global practices.
• Collaborate on content translation analysis with the Global Learning team.

Reporting & Evaluation

• Drive Results - Provide data on course completion and learning outcomes.
• Use surveys to gather feedback and analyze ROI.
• Manage the global LMS system.
• Deliver World Class Service - Support team members and managers as the first point of contact.

Disclaimer

The duties described are not exhaustive and may change or include additional tasks as needed.

Job Qualifications

• BS/BA in education, teaching, hospitality, or equivalent experience.
• At least 5 years of experience in business, sales, or customer service.
• Strong presentation/public speaking skills and stakeholder collaboration experience.
• Excellent interpersonal skills to build relationships across levels.
• Knowledge of training needs analysis, development, design, delivery, and measurement.