MFD/Photocopier Field Engineer — Tech & Service

Field Solutions Group; Exeter; On-site; GBP 26,000 - 36,000; Full time

Job summary

Field Solutions Group is seeking an experienced Photocopier Engineer in Exeter to service and network MFDs and photocopiers for a leading service provider. You will troubleshoot faults, perform maintenance and support customers across the region.

The role requires current experience with MFD/photocopier devices, strong IT and networking skills, and excellent communication. You will manage calls efficiently and deliver high levels of customer service in a fast-paced environment.

Qualifications

• Currently an engineer working on MFD/photocopier devices.
• Strong IT and networking skills.
• Excellent communication with clients at all levels.
• Good time management and ability to work under pressure.

Responsibilities

• Service, maintenance and networking of MFDs/photocopiers.
• Support customers and other engineers across the region.
• Handle call-outs for fault finding and repairs.
• Provide exceptional customer service.

Skills

Photocopier/MFD engineering

Networking skills

Customer communication

Time management

Tools

Ricoh training

Canon training

Xerox training

Kyocera training

Job description

Field Solutions Group is seeking an experienced Photocopier Engineer in Exeter to service and network MFDs and photocopiers for a leading service provider. You will troubleshoot faults, perform maintenance and support customers across the region.

The role requires current experience with MFD/photocopier devices, strong IT and networking skills, and excellent communication. You will manage calls efficiently and deliver high levels of customer service in a fast-paced environment.