Metered Customer Advisor

Manpower; Royal Leamington Spa; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading energy supplier in Royal Leamington Spa is seeking a Metered Customer Advisor to join their busy supply team. The role involves providing excellent customer management and resolving queries, requiring strong organisational skills and a customer-focused approach. Ideal candidates will have a background in customer service and be able to work effectively under pressure. This position offers full-time hours, Monday to Friday.

Qualifications

• Background in customer service, preferably with sales ledger experience.
• Ability to work under pressure during busy periods.

Responsibilities

• Provide excellent customer management and service.
• Resolve customer queries and enquiries.
• Liaise with other parts of the business to solve queries.
• Work in a busy and dynamic environment.

Skills

Customer service

Organisational skills

Attention to detail

Problem analysis

Interpersonal skills

Education

5 GCSEs A-C including English and Maths

Job description

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Metered Customer Advisor, Royal Leamington Spa

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Client:

Manpower

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

88848ad4e3fb

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Role: Metered Customer Advisor

Hours: Monday - Friday, 08:30am - 17:00pm, 1 hour lunch (37.5 a week)

End date: 20/11/2025

Creating a better world, a better company, and a more fulfilling future…

Calor is an exciting and inspiring company to work for, where investment in our people's skills and knowledge is integral to our success. We ensure a supportive and inclusive working environment which is underpinned by our culture of expertise, safety and trust. These things allow us to lead the way in terms of sustainability, innovation and personal development.

As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings, and as part of SHV Energy, Calor has continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. It is our people that enable us to do that, which is why they are the heart of our business.

Calor are looking to recruit a metered customer advisor to join their busy metered supply team in Warwick. Able to work as a team member, you will have a flexible and adaptable approach and will demonstrate excellent organisational and administrative skills. With the ability to use your initiative and analyse problems you will have good attention to detail.

Key responsibilities will include:

• To provide excellent, professional customer management, service and administration. This includes inbound and outbound telephone contact and communication by email and other electronic channels.
• Ownership and resolution of customer queries and enquiries.
• Liaising with other parts of the business in order to resolve customer queries.
• Working in a busy and dynamic environment.

As such we would like you to:

• Be educated to 5 GCSEs A-C including English and Maths.
• Have a background in customer service, preferably with sales ledger experience.
• Be able to demonstrate customer focus and be tenacious in the pursuit of amicable resolution of customer queries.
• Always looking to provide the best experience for our customers.
• Be able to work as a team member, have a flexible and adaptable approach and demonstrate excellent organisational and administrative skills.
• Have the ability to use your initiative and analyse problems.
• Have great attention to detail.
• Demonstrate excellent interpersonal skills, a professional telephone manner and a positive 'can do' attitude.
• Have the ability to work under pressure during busy periods.

If this sounds like you, please apply by clicking the link below.

We look forward to hearing from you!

To be considered for the above opportunity you must be eligible to live and work in UK.

Calor Gas Ltd. adhere to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

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