Meter Reader - Norwich

Morson Human Resources Limited; Norwich; On-site; GBP 12,398 - 17,908; Part time

Benefits offered by this job

Company van/fuel card

Job summary

M Group Energy is seeking Meter Readers in Norwich to join our meterings team on a temporary, ongoing contract. You will start with a structured training program and then read meters on-site, indoors or outdoors, while ensuring safety and accuracy. You’ll be out in the field daily, planning routes and engaging with customers.

Ideal candidates are self-motivated, able to walk several miles, hold a full UK driving licence (not required in London), and able to pass screening and DBS checks.

Qualifications

• Must pass screening and vetting, provide 5 years employment history and pass DBS check.

Responsibilities

• Read meters inside or outside properties and record data accurately.
• Plan routes and sign in to handheld device, ensuring safety throughout the day.
• Provide excellent customer service while working independently with support from the field manager.

Skills

Driving

Outdoor work

Customer service

Job description

We are looking for Meter Readers for our client based in Norwich. This is a temporary contract but will be on-going. Shifts: Hours available between Monday to Sunday 8am to 8pm At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.

What will you be doing?

Initially youll take part in our structured training program, before moving out into the field. Start your day by signing into your handheld device & planning your route. Meters can be inside or outside properties, so you’ll need to choose what time you’re more likely to gain access to an inside meter. You’ll spend your day walking or driving (depending on the area you cover) from property to property, always ensuring your own and customers' safety. Once you arrive, you’ll read the meters and record the information accurately, dealing with members of the public and ensuring excellent customer service. You work on your own quickly and efficiently in an independent role, always with the support of your field manager and wider metering team. Come rain or shine you’ll brave the elements to get the job done.

What you’ll bring

• You’ll be self-motivated & energetic ideally (but not essential) from a background where you are used to driving, managing appointments & working outdoors.
• A full UK driving licence (Not required in London)
• Ability to work to timescales and under pressure
• Ability to walk for several miles every day
• You must be able to pass our screening and vetting standards, provide 5 years employment history and pass a DBS check

In addition, this role offers

• Company van/vehicle and fuel card for business use

Please note: Occasionally, job adverts might be closed before the stated closing date.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.