Meter Reader

Japan Society of San Diego and Tijuana; Shepton Mallet; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking utility partner dedicated to achieving net zero in the UK. As a Meter Reader, you'll play a vital role in ensuring customer satisfaction and operational efficiency. This position involves capturing water meter readings, supporting departmental KPIs, and troubleshooting issues. With a strong commitment to employee wellbeing and development, this innovative firm offers a supportive environment where you can thrive. Enjoy competitive benefits including a company van, pension contributions, and generous holiday allowances. If you're passionate about customer service and looking to make a difference, this opportunity is for you.

Benefits

Company Van

Pension Contributions

33 Days Holiday

Enhanced Maternity/Paternity Pay

Referral Bonus

Development Opportunities

Cost of Living Pay Increase

Qualifications

• Excellent customer service skills are essential for this role.
• A driving licence is required to perform the job effectively.

Responsibilities

• Capture water meter reading data from customers' meters.
• Support the department’s KPI for meter readings.
• Provide reasons if a water meter cannot be read.

Skills

Customer Service Skills

Driving Licence

Utility Industry Experience

Health and Safety Knowledge

Microsoft Office Skills

Job description

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking for a Meter Reader who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service".

This role is covering the Somerset and surrounding areas.

As the Meter Reader, your key responsibilities are:

1. Capturing water meter reading data from customers' meters within set timescales.
2. Support the delivery of the department’s KPI for meter readings.
3. Providing reasons if a water meter is unable to be read.
4. Receiving and transmitting meter reads via handheld units.
5. Fault finding including meter exchanges.

About you:

1. Excellent customer service skills.
2. Driving licence essential.
3. Experience of the utility industry desirable.
4. A knowledge of health and safety standards.
5. Ability to use Microsoft Office or equivalent.

What can you expect from us:

1. At least the cost of living pay increase every year.
2. Company van.
3. Company pension contributions up to 10% if employees contribute 5%.
4. 33 days holiday including bank holidays with the ability to purchase an additional 10.
5. Enhanced maternity, paternity and adoption pay.
6. £1,000 net of tax to refer friends and family.
7. Hybrid working for eligible roles.
8. Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.

For more information please contact our resourcing team on 01359 308260.