Meter Assurance Officer

National Gas; Warwick; Hybrid; GBP 49,000 - 58,000; Full time

Benefits offered by this job

Pension up to 12%

Annual bonus up to 6%

Car salary sacrifice scheme

26 days holiday

Life assurance

Income protection

Flexible benefits

Wellbeing & development

Job summary

National Gas is seeking a Meter Assurance Officer in Warwick to safeguard the accuracy and integrity of gas metering data across the National Transmission System. You will minimise Unaccounted for Gas (UAG) and support settlement and billing through data-driven insights and issue resolution.

You will work closely with meter customers, asset owners and internal teams to investigate anomalies, support reconciliation and influence operational decisions as part of the Energy Balancing team.

Qualifications

• Strong communication and stakeholder management across audiences.
• Collaborate across multiple business areas and build partnerships.
• Experience in quantitative analysis, data interpretation and risk assessment.
• Experience working with customers, asset owners and stakeholders to resolve issues.
• Strong analytical and problem-solving skills.

Responsibilities

• Investigate metering anomalies and UAG to identify measurement issues and losses.
• Undertake meter assurance and witnessing activities, producing reports to improve accuracy.
• Support meter reconciliation activities and resolve metering errors.
• Produce analysis and reporting to identify trends and provide business insights.
• Develop and improve analytical processes, tools, visualisations and forecasting.
• Build relationships with customers, asset managers and stakeholders to drive corrective actions.
• Contribute to industry change initiatives and energy balancing developments.

Skills

Communication

Stakeholder mgmt

Collaboration

Data analysis

Risk assessment

Analytical thinking

Problem-solving

Driving licence

Education

HNC level or equivalent

Engineering background

Maths or science

Job description

About Us

At National Gas, the work we do matters.

£48,893 to £57,521 + up to 6% bonus Warwick (Hybrid working)

About Us

At National Gas, the work we do matters.

As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we're also helping transform the network for a clean energy future.

Join us and help secure Britain's energy.

About The Role

We're looking for a Meter Assurance Officer to join our Energy Balancing team. You'll play a key role in ensuring the accuracy and integrity of gas metering data across the National Transmission System, helping to minimise Unaccounted for Gas (UAG) and support the efficient operation of the gas market.

Accurate gas metering is critical to the safe, efficient and commercial operation of the gas transmission network. This role provides the analysis, investigation and assurance activities that help maintain confidence in settlement and billing data, while identifying opportunities to reduce gas losses and improve network performance.

Working closely with customers, meter asset owners, industry participants and internal stakeholders, you'll investigate metering issues, support reconciliation activities and use data-driven insights to influence operational and commercial decisions. You'll also contribute to the ongoing development of Energy Balancing arrangements as National Gas supports the transition to a net zero energy system.

What You'll Be Doing

• Investigating metering anomalies and Unaccounted for Gas (UAG) to identify potential sources of measurement error and gas losses.
• Undertaking meter assurance and witnessing activities, producing reports and recommendations to improve metering accuracy.
• Supporting meter reconciliation activities, ensuring identified metering errors are accurately quantified and resolved.
• Producing analysis and reporting to identify trends, support forecasting activities and provide meaningful business insight.
• Developing and improving analytical processes, reporting tools, visualisations and forecasting methodologies.
• Building effective relationships with customers, asset managers, meter owners and other stakeholders to resolve issues and drive corrective actions.
• Contributing to industry change initiatives, process improvements and the evolution of Energy Balancing arrangements.

Essential

What you'll bring

• Strong communication and stakeholder management skills, with the ability to build effective relationships and explain complex technical information clearly to a range of audiences.
• Proven ability to collaborate across multiple business areas, building strong partnerships and contributing positively to shared objectives.
• Experience in quantitative analysis, data interpretation and risk assessment, with the ability to identify trends, investigate anomalies and support evidence-based decision making.
• Experience working with customers, asset owners and stakeholders to resolve technical, operational or compliance-related issues within commercial environments.
• Strong analytical and problem-solving skills, with the ability to interpret complex technical information and present clear recommendations and practical solutions.
• Educated to HNC level (or equivalent experience), ideally in an engineering, science, mathematics or related discipline.
• Full UK Driving Licence.

Desirable

• An appreciation of gas transmission networks, including the National Transmission System (NTS), its key assets and the factors that can contribute to Unaccounted for Gas (UAG).
• Knowledge of commercial and incentive frameworks within regulated utility, infrastructure or energy businesses.
• Knowledge of gas metering technologies and metering principles, with practical experience of their application within the gas industry.
• Understanding of the technical and/or commercial aspects of high-pressure gas metering, including meter performance, accuracy and assurance activities.
• Experience developing or improving analytical processes, reporting tools, data visualisations or forecasting techniques.
• Knowledge of industry settlement, reconciliation and energy balancing processes.
• Experience working within commercial frameworks associated with energy balancing, invoicing or allocation processes.

What We Offer

• Market-leading double-match pension (up to 12% company contribution)
• Annual performance bonus up to 6%
• Access to the Tusker salary sacrifice car scheme
• 26 days holiday (plus statutory holidays)
• 10x salary life assurance and income protection
• Flexible benefits including healthcare, dental, and technology options
• Family-friendly policies, wellbeing support, and professional development opportunities

Inclusive recruitment

We’re building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond.

National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant.