Mess Supervisor

Compass Group; Market Drayton; On-site; GBP 25,000 - 35,000; Part time

Job summary

Nous recrutons un Mess Supervisor pour assurer le bon fonctionnement des opérations dans un cadre de défense, basé à temps partiel avec un contrat de 30 heures par semaine. Ce poste exige des compétences en supervision d'équipe et un engagement fort envers le service client, tout en offrant des opportunités de progression dans une entreprise qui valorise ses employés.

Qualifications

• Expérience préalable dans un rôle de supervision.
• Compétences de communication fortes pour interagir avec l'équipe et les clients.
• Axé sur le service à la clientèle, motivé et capable de travailler sous pression.

Responsibilities

• Assurer un service clientèle de haute qualité.
• Superviser les opérations et le personnel.
• Maintenir les normes de santé et d'hygiène.

Skills

Communication

Service clientèle

Travail en équipe

Leadership

Résilience

Job description

We're currently recruiting a dedicated Mess Supervisor to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 30 hours per week.

As a Mess Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 49 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• To be polite, professional and friendly at all times with customers, clients and colleagues
• To ensure the highest level of customer care is adhered to at all times
• To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
• To maximise all sales opportunities through selling techniques
• To accept payment and give change to customers, including operating a till
• To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
• To actively gain customer feedback, passing information gained onto your line manager to make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
• To report health and safety issues to your line manager, including all accidents and near misses
• To promote good safety habits and methods of work
• To serve customers with hot and cold food and beverages on a counter during service times
• To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements

Our ideal Mess Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
• Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
• Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation
• SIA, Credit check, Security checks if applicable, depending on the role you carry out
• Customer service focused
• Team player and can-do attitude
• Takes pride in personal appearance and hygiene
• Self motivated and able to use own initiative
• Ability to work under pressure whilst maintaining a positive attitude

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0606/94437001/52394139/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!