Merkur Slots Area Manager - Bristol

Merkur Casino Holdings UK Limited; Bristol; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading company in the gaming sector seeks an Area Manager for Bristol, overseeing multiple Adult Gaming Centres. The ideal candidate will have strong leadership skills, a customer-focused approach, and experience in retail or hospitality. This role offers competitive salary and benefits, including a car allowance and healthcare plan.

Benefits

33 days holiday (including bank holidays)

Bonus opportunities

Car allowance, work mobile, and laptop

Contributory pension scheme

Health care plan and life assurance

Discounts with high street retailers

Employee assistance programme

Qualifications

• Proven experience in a similar role in retail, hospitality, or gambling sector.
• Familiarity with UK Gambling Commission regulations.
• Multi-site management experience.

Responsibilities

• Oversee day-to-day management of up to 15 Adult Gaming Centres.
• Ensure compliance with UK Gambling Commission License-Codes of Conduct.
• Monitor operating costs and maintain budget controls.

Skills

Leadership

Customer focus

Problem-solving

Multitasking

Tools

Microsoft Office

Job description

Merkur Slots Area Manager - Bristol page is loaded

Merkur Slots Area Manager - Bristol

Apply locations Bristol time type Full time posted on Posted Yesterday time left to apply End Date: June 9, 2025 (19 days left to apply) job requisition id JR1001700

It's fun to work in a company where people truly BELIEVE in what they're doing!

Please come and work for us

We're committed to bringing passion and customer focus to the business.

Position: Area Manager – Bristol

Salary: £47,694.15 per annum (plus bonus and benefits)

Hours per week: 45

We are excited to announce a rare opportunity for the role of Area Manager- overseeing up to 15 of our highly regarded Adult Gaming Centres!

We are looking for an enthusiastic individual who thrives on a challenge and wants to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.

Who Are Merkur?

At MERKUR Casino UK, we’re one of the UK’s leading Adult Gaming Centre providers and we are working towards embracing a better way of doing business. We believe in building a working foundation that strives for success, encourages collaboration, and inspires innovative thinking.

MERKUR Casino UK are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 230 high street Adult Gaming Centres under our MERKUR Slots Brand, and a state-of-the-art casino.

Have we got your attention? Want to know what’s in it for you?

What we are looking for:

• An inspirational leader with a customer-focussed approached.

• A keen eye for maximising business opportunities across your area.

• Proven experience in a similar role in retail, hospitality or gambling sector

• Familiarity with the UK Gambling Commission, Licence-Codes of Conduct and Practice (LCCP) would be advantageous.

• A full, clean UK driving license.

• Multi-site management experience.

• Experience in producing operational and business reports.

• A proven track record of success.

• Excellent team building and talent profiling.

• Strong multitasking and problem-solving abilities.

• Proficiency in Microsoft Office.

Benefits:

• 33 days holiday (including bank holidays).

• Bonus opportunities.

• Car allowance, work mobile, and laptop.

• Contributory pension scheme.

• Health care plan and life assurance.

• Discounts with high street retailers and restaurants through our benefits portal.

• Employee assistance programme.

Your Role will include:

• Ensuring day to day management and co-ordination of Venue Managers’ activities.

• Guarantee all compliance relating to UK Gambling Commission License-Codes of Conduct and Practice (LCCP) are adhered to.

• Undertaking routine visits to each venue within the designated area every 14 days as a minimum.

• Monitor operating costs at each venue ensuring that necessary controls are in place and that budgeted overheads are not exceeded.

• Ensuring that all procedures relating to security of cash and assets are strictly adhered to including monitoring collection frequencies and errors and take appropriate action as required

• Implementing appropriate promotional and progression plans for venues within your area.

• Driving individual performance and creating an Internal Talent Plan.

• Providing cover for other Area Managers when required.

• Retain a Personal Management Licence (PML) from the UK Gambling Commission.

• To maximise business opportunities within each AGC, identifying opportunities for enhancement to business objectives.

• Provide "field intelligence" on competitor activities in and around each venue providing summary comments to Operations Manager as appropriate.

• To monitor housekeeping standards within each venue, ensuring they comply with minimum standards as required by the company.

• To ensure all requirements for Social Responsibility compliance are met and maintained at venue level, including staff training and record keeping as appropriate.

• To ensure that customer service in all venues is carried out in line with Company standards and results in complete customer satisfaction.

• Oversee all disciplinary and grievance procedures ensuring legislative and Company procedures are implemented.

• Promote a good working environment in order to obtain the maximum commitment of staff.

• Adhere to all health and safety practices and procedures ensuring staff operate the venue in a safe manner, and in the event of health and safety issues arising, appropriate action is taken through the Company Health and Safety Representative or other appropriate agencies.

• You will be required to attend team briefings, area meetings and 121’s with the operations manager as well as carry out periodic 121’s with the venue managers in your area.

• We can provide a full job description that outlines in full the responsibilities of the position.

Want to know more? Apply today and our recruitment team will be in touch!

Please check our company website for all available vacancies within our business -https://merkurcasinouk.com/career-opportunities/

Agencies: We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us.

INDO

MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen.

MERKUR Slots showcases the latest digital “slot gaming” products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience.

Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.

Find out more about us and our brand by visiting our website