Merchant Manager - Scotland

Etex Group; Grangemouth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading sustainable construction company is seeking an Area Merchant Manager in Scotland. In this role, you will support product promotions, develop key customer relationships, and drive value creation. Ideal candidates will have proven sales experience, strong communication skills, and be proficient with CRM tools. Join us in fostering a corporate culture that prioritizes innovation and teamwork. Flexible working options are available.

Benefits

Flexible working arrangements

Commitment to sustainability

Well-being initiatives

Career growth opportunities

Qualifications

• Proven internal/external sales experience, ideally in the construction industry.
• Strong phone presence and experience with achieving set goals.
• Excellent verbal and written communication skills.

Responsibilities

• Support product promotions with key National Account customers.
• Develop and maintain relationships with key merchant customers.
• Deliver value propositions and drive value creation with key National customers.
• Update the CRM tool daily with project tracking and customer calls.

Skills

Sales experience

Influencing skills

Communication skills

Proficiency in Microsoft Office

Experience with CRM systems

Tools

Salesforce.com

Job description

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At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.

At Etex, we seek to make a meaningful impact in the lives of our customers and communities. Are you looking for a company where you can learn, grow & lead? Join us as Area Merchant Manager (Scotland) and be the driving force behind the success of our business!

What You'll Do:

• Support product promotions with key National Account customers in alignment with product marketing activity.
• Develop and maintain relationships with key merchant customers across branch networks, including Branch Managers, Assistant Branch Managers, and Sales staff.
• Work closely with National Account Managers and teams to implement business plans and deliver the strategy for National Accounts.
• Build professional relationships and liaise with other departments within Etex Building Performance to ensure smooth collaboration.
• Support the implementation of the core stock profiling product range within designated accounts.
• Deliver value propositions and drive value creation with key National customers.
• Analyse customer sales performance and collaborate with the team to address areas of underperformance and create improvement plans.
• Support exhibitions, conferences, branch openings, trade days, and sales events to represent the company.
• Update the CRM tool daily with project tracking, customer calls, leads, complaints, and other relevant details.

What You'll Bring:

• Proven internal/external sales experience, ideally in the construction industry.
• Strong phone presence and experience with achieving set goals.
• Good influencing and persuasive skills.
• Proficiency with Microsoft Office and associated web presentation tools.
• Experience working with Salesforce.com or other CRM systems.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Why Join Us?

• We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships, and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
• We believe that diversity of thinking helps us deliver strong and sustainable performance. We are committed to equal opportunities and zero tolerance towards discrimination.
• Flexibility: For us, hybrid and flexible working are based on trust, and we want you to do your best work.