Merchandiser, Soho Home

Soho House via Caterer.com; Greater London; On-site; GBP 30,000 - 48,000; Full time

Job summary

Soho House is seeking a Merchandiser who will own the delivery of sales, stock, intake and profitability targets across all channels, reporting into the Merchandising Manager. The role carries end-to-end responsibility for WSSI management, range planning and trading, with autonomy and mentorship of junior team members.

Strong Excel skills and a commercial mindset are essential. You will collaborate closely with Buying and Product Development to ensure commercially balanced ranges aligned to

Qualifications

• Advanced in Microsoft Excel.
• Strong analytical, organisational and planning skills.
• Excellent verbal and written communication skills.
• Ability to build effective working relationships internally and externally.
• Commercially minded with an ability to identify trends and translate data into actionable recommendations.

Responsibilities

• Own the delivery of sales, stock, intake and profitability targets across all channels.
• Lead end-to-end WSSI management, range planning and trading with autonomy.
• Mentor junior team members and deputise for Merchandising Manager.
• Collaborate with Buying and Product Development to ensure commercially strong ranges.
• Conduct regular studio visits to assess trade and report insights.

Skills

Advanced Excel

Analytical skills

Communication skills

Relationship building

Commercial mindset

Problem solving

Multi-priority management

Mentoring junior staff

Job description

The Role..

Reporting into the Merchandising Manager, the Merchandiser will own the delivery of sales, stock, intake and profitability targets across all channels. This role carries end-to-end responsibility for WSSI management, range planning and trading, and is expected to operate with a high degree of autonomy while guiding junior team members. The successful candidate will be an excellent communicator with strong Excel skills, a commercial mindset, and a genuine passion for retail.

Key Responsibilities..

Sales & Trading

• Own the running and review of trading reports to identify best and worst sellers, and lead commercial recommendations to drive sales
• Own sales demand forecasting and performance tracking against targets, proactively flagging risks and opportunities and recommending mitigating actions
• Undertake regular studio visits to assess trade, and feedback insight to the wider team
• Analyse sales data, identify trends and make actionable recommendations to optimise range performance

Supply & Supplier management

• Build and maintain supplier production forecasts, at fabric, material and product level with the objective of reducing supplier lead times
• Monitor fabric availability/levels across the supply base to ensure optimal production lead times and minimising fabric liability
• Develop strong supplier relationships through regular meetings and proactive communication.

Range Building

• Build and own range building documents, option counts and sales and stock plans.
• Own range planning, ensuring the product range is commercially balanced, free from gaps or duplication, and aligned to brand strategy.
• Discontinuation and life cycle management

Collaboration & Supplier Relations

• Work closely with the Buying and Product Development teams to ensure future product ranges are commercially strong and reflect market trends
• Build and maintain supplier production forecasts with the aim of reducing lead times

Team & People

• Deputise for Merchandising Manager as required
• Manage and mentor junior team members, including Junior Merchandisers and Assistant Merchandisers

Skills, Knowledge and Experience required..

• Advanced in Microsoft Excel
• Strong analytical, organisational and planning skills
• Excellent verbal and written communication skills
• Ability to build effective working relationships internally and externally
• Commercially minded with an ability to identify trends and translate data into actionable recommendations
• Problem-solving ability: able to identify and resolve issues related to stock, sales, or other merchandising challenges
• Ability to work well under pressure and manage multiple priorities in a fast-paced environment
• Experience managing or mentoring junior team members is desirable

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Annual Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.