Merchandiser (India)

Superdry; Cheltenham; Hybrid; GBP 38,000 - 60,000; Full time

Benefits offered by this job

18 days annual leave + holidays

Birthday day off

Group life & accidental cover

Family medical cover

Staff discount 50%

LTA for family travel every 2 years

Work from home every Wednesday

Car parking

Learning and development resources

Job summary

Superdry is seeking an experienced Merchandiser to drive on-time delivery and cost control across production orders. You will coordinate with HQ, factories, and cross-functional teams to ensure quality, timing, and efficient handovers while maintaining open costing and strong supplier relationships.

As a senior professional, you will lead a regional team, analyze data, and optimize processes, with a focus on CP compliance, OTIF management, and delivering value to Superdry customers from UK to

Qualifications

• Senior level with market brands experience.
• Clear understanding of CP and supplier management within retail.
• Strong negotiation skills.
• Capable of leading a regional team.
• Problem solver with production environment experience.
• Knowledge of open costing processes.
• Able to communicate effectively in English; good written and verbal.
• Multitasker with data handling and reporting abilities.
• Advanced MS Office/Excel skills.
• Solid knowledge of apparel/footwear, accessories; wet processing desirable.

Responsibilities

• Manage orders with vendors to ensure on time delivery and adherence to critical path.
• Communicate with HQ for supplier performance insights and product delivery expectations.
• Visit factories and processing centers; provide handover feedback to UK office.
• Track pre-production and shipment samples; ensure timely receipt.
• Ensure testing reports and inspections are completed and approved before shipment.
• Oversee product development with suppliers; ensure lead times and costings align with buying calendar.
• Coordinate with Design, Garment Tech, QC, Logistics and Finance to meet targets.
• Liaise with logistics and suppliers to arrange shipment bookings per handover dates.

Skills

Supplier management

Negotiation

Leadership

Data analysis

MS Excel

Tools

MS Office

Job description

The Role

The role of the Merchandiser is to have responsibility for maintaining the timelines agreed on production orders and to make sure that goods are delivered within those action plans as per company quality levels. Working with cross functional teams such as PD, Technical, Quality control, UK Head office merchandisers, vendors and logistics the successful candidate will be responsible for the smooth order processing, garment production, quality control process and the final dispatch.

You Will

• Manage orders with vendors to ensure on time delivery with strict adherence to critical path planning
• Communicate with HQ teams to ensure they have supplier performance insights necessary to manage business expectations and product delivery
• Visit factories and/or processing centers, as required and feeding back any challenge in handover summaries to the UK office
• Track pre-production and shipment samples closely and make sure samples are received in good time
• Ensure factories have all required testing reports and inspections completed in good time and are approved prior to shipment
• Manage the product development process with suppliers ensuring sample lead-times are met, and costings are received, in line with the buying calendar
• Liaise with internal departments such as Design, Garment Tech, QC, Logistics and Finance to support supplier performance targets.
• Liaise with logistics and suppliers to ensure that shipment bookings are made in accordance to agreed handover dates through CEVA
• Manage and develop assistant merchandisers and work as an efficient and effective team with a solution-oriented approach.
• Organize, maintain up to date critical paths and process data accurately during the factory visits.
• Manage Organic trackers and ensure TC1 and TC2 are in place.
• Negotiate prices & maintain an open costing system to achieve most competitive prices – Negotiate MOQ and provide alternative solution like fabric sharing, club future season style, negotiate on surcharge.
• Manage resourcing through critical path across region to ensure timely delivery includes design packs sharing, tracking counters,etc.
• Keep track on liability stock to ensure business is updated about the current stock to use for MFO.
• Sharing the buys with supplier and confirming delivery dates within 3 days SLA and upload on the UK system with strategic planning to maximum utilize supplier capacity and meet the deliveries for Superdry customers.
• OTIF Management – Seasonal
• Compliance report (Delay Debit) -Every week need to be reviewed and raised with supplier. Collate the monthly data in sharing file with UK with suggestive measures.

You Are

• Currently at a senior level with market brands
• Clear understanding of CP and supplier management within retail business.
• Strong negotiator
• Capable of leading a regional team
• A problem solver with skills in a production environment
• Aware of the open costing process
• Able to communicate effectively, both verbally and written in English. Self-motivated and able to work under pressure and be focused
• A mulitasker and can handle high volumes of data, analyse and report on it. S
• An advanced user of MS Office suite, in particular Excel as well as word processing.
• Sound knowledge of apparel / footwear / accessories. An understanding of materials and wet processing is highly desirable
• Highly organized and good at planning and prioritizing work to meet commitments aligned with organization goals
• Articulate and credible, with excellent communication skills to allow you to present recommendations on buys and capacity management
• Confident to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Working for Superdry has never been so rewarding…

• 18 days annual leave, plus national government holidays.
• An additional day off to celebrate your Birthday
• All employees are covered by our group Life Assurance policy as well as accidental policy whilst working at Superdry.
• We also have a group medical policy in which all dependent family members is also covered i.e. your spouse and kids.
• A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in UK store and online. However, in India you can avail 40% discount in Superdry Ambience store.
• LTA can be claimed once in two years for travel with your family.
• Every Wednesday work from home and 45 minutes of flexibility in the morning to arrive to work (office timing are 9am-9.45am to 6pm).
• Access to car parking for all employees.
• A range of learning and development materials to help you in your career and grow with us

At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work.

We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential.

We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.

Please note that some jobs may be closed earlier than the published closing date if we get a high volume of applications. We therefore advise that you complete your application at your earliest opportunity to avoid disappointment.

Who we are

Superdry is a British, founder-led brand with a truly global presence. We’ve been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections.

Our mission is to be the No. 1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people.

We are on an ambitious journey to serve our diverse community through a premium brand that’s focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you?