Merchandise Consultant (Strategic Sales)

Fluid Branding; Coulsdon; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise de marchandises promotionnelles en pleine croissance, Fluid Branding, recherche un consultant en marchandises passionné pour développer des relations client et atteindre des objectifs de vente. Les candidats doivent posséder d'excellentes compétences en communication et être motivés par des défis. Offrant un environnement flexible, ce rôle permet d'évoluer dans un secteur en pleine croissance.

Benefits

Commission non plafonnée basée sur les ventes

Programme éducatif reconnu

Qualifications

• Expérience préalable dans l'industrie des marchandises promotionnelles est essentielle.
• Excellentes compétences en communication, à la fois écrites et verbales.
• Capacité à prioriser et gérer plusieurs tâches simultanément.

Responsibilities

• Travailler avec les clients existants pour développer des relations à long terme.
• Identifier les opportunités pour augmenter les ventes et les affaires répétées.
• Atteindre les objectifs de vente convenus.

Skills

Communication

Customer Service

Sales

Relationship Management

Teamwork

Education

Industry recognized education programme

Tools

Word

Excel

Job description

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Client:

Location:

Coulsdon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ec53688cee88

Job Views:

62

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Knowledge and Specific Job Skills Summary

Applicants will be required to build and develop client relationships to enable the team to meet sales targets. You will have excellent communication skills: you must be fully confident to take on a sales role with the necessary skills required to work with and manage clients, suppliers and colleagues. The role requires passion and creative thinking to ensure that everything we do is a success. In addition to the critical skills and experience that will be needed for this role, the right attitude is also of vital importance. You will be able to demonstrate confidence, positivity and a commitment to excellence in your work and to the success of Fluid Branding.

Key Accountabilities and Responsibilities

• Work with existing customers to grow accounts into long standing relationships
• Understand what our clients are looking to achieve and recognise areas in which we can support them
• Deliver an exceptional level of customer service in every interaction with our clients
• Identify opportunities to up-sell, cross sell and encourage repeat business
• Proactively identify and target new business opportunities through various existing or new channels
• Liaise with suppliers to source products to meet customer’s requirements
• Provide quotations and proposals working with our in-house studio team
• Work closely with our in-house production team to make sure orders are delivered
• Achieve sales targets as agreed with your Merchandise Manager

Person Specification/Core Competencies

• Prior experience within the promotional merchandise industry is essential
• Superb communication skills both written and verbal
• A polite and friendly manner
• Ability to work effectively as part of a team
• Able to prioritise and manage several tasks at once
• A strong desire to achieve is extremely important
• Confident on the phone speaking with customers and suppliers
• Driven to achieve various sales KPIs
• Trustworthy and appreciates the need for confidentiality
• Good word, excel and I.T appreciation to enable a competent use of databases, spreadsheets, word processing and accounts packages
• Enjoys the challenge of working in an ever changing environment and thrives on responsibility to make a positive impact
• Become a merchandise consultant for one of Europe’s fastest growing merchandise suppliers
• Flexibility to work from home or in a friendly office with a hard-working team that love what they do every day
• Industry recognised education programme
• Uncapped commission package based on achieving/exceeding sales targets