Mercedes-Benz Valeter / Driver / Yard Operative Carlisle Service & Support

HGVTraders LTD.; Carlisle; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

On-site parking

23 days holiday + bank holidays

Job summary

Ciceley Commercials Ltd is hiring a Valeter/Driver/Yard Operative in the Carlisle area. The role involves valeting vehicles to a high standard, including new vehicles before registration, plus general driving and site maintenance.

You will work with the workshop controller and service advisors to ensure top quality service and smooth customer experiences. A full UK driving licence is essential and prior experience in this type of role is preferred.

Qualifications

• HGV Class 2 Driving Licence required.
• Previous driving experience essential.
• Previous valeting experience preferred.
• Strong customer service and professional presentation essential.

Responsibilities

• Valet vehicles to a high standard, including new/used/service vehicles.
• Collect and deliver vehicles as required across site/yard.
• Perform general site maintenance duties to keep areas tidy and safe.
• Park vehicles in designated areas to ensure easy customer access.
• Organise and maintain the yard to support efficient operations.
• Assist in moving vehicles as required by workshop or customers.
• Retrieve customers' vehicles and hand over after work completion.
• Provide exceptional customer service in every interaction while adhering to company policies.

Skills

HGV Class 2 Licence

Valeting experience

Customer service

Driving experience

Job description

DrivingPosted 10 months ago# Mercedes-Benz Valeter / Driver / Yard OperativeCC**Ciceley Commercials Ltd**Cumberland, CA3 0EY* Full-time · Monday to Friday* Cat C licenceJoin multi-award winning Ciceley Commercials as a Valeter / Driver/Yard Operative and you’ll find you’re working with a team that drives the standard in customer care.* Details* The role* The company* How to apply## Job detailsClosing date: Open until filledHow you apply: On uk.indeed.comDepartment: Service & SupportManufacturer: Mercedes-BenzHours: Full TimeSalary: Competitive## The roleFrom Ciceley Commercials Ltd's advertJoin multi-award winning Ciceley Commercials as a Valeter / Driver/Yard Operative and you’ll find you’re working with a team that drives the standard in customer care.The successful candidate will work closely with the workshop controller and service advisors to ensure customers receive the best possible service and experience of our service department.Duties involve the valeting of vehicles to a high standard. This also includes all new vehicles prior to registration. Other general driving and site maintenance duties as required. You will also be responsible for ensuring all parked vehicles are kept in order for customer access and collection.A full clean UK driving licence is essential and previous experience in this type of role is paramount. We are looking for a hardworking, presentable individual with excellent organisation and customer service skills. You must be self-motivated, dedicated and have the ability to work independently and as part of a team.### Main responsibilities will includeValeting of new / used / service customer vehicles Collecting and delivering vehicles General site maintenance duties as required Parking customers vehicles in required areas ready for work. Organisation of yard, ensuring all vehicles are parked efficiently and the area is kept clean and tidy. Assisting in moving of vehicles when required. Retrieving customers vehicle and handing over following work completion. Always ensure exceptional customer service Ensure that within the area of operation all company and trade associations policies, procedures and minimum standards are met. All statutory requirements, including trading standards, fire, health and safety, must always be adhered to. Essential CriteriaHGV Class 2 Driving Licence Previous driving experience Pervious valeting experience Strong desire to deliver exceptional customer service Enthusiastic and dedicated approach to work Professional manner Hard working with a positive, can-do attitude Ability to self-motivate Organised work ethic Desirable Criteria Previous main dealer experience Previous yard experience Benefits 23 days holiday plus bank holiday Additional days holiday following 5 years’ service (max 5 days) Cycle to Work Scheme Friendly team environment Job Types: Full-time, Permanent Licence/Certification: Class 2 licence (required) Work Location: In person### Benefits* Company pension* Cycle to work scheme* On-site parking* Ciceley Commercials Ltd has over 50 years experience in supporting customers' commercial vehicle requirements.We pride ourselves on the exceptional service that we provide, with every member of our team dedicated to the uptime of our customers' vehicles. As a Mercedes-Benz dealership, the vehicles that we supply are second to none. Renowned for their quality and safety our vehicles ranging from the Citan up to the eActros can support all your commercial vehicle needs.