Mercedes-Benz Technician

Van Mossel; United Kingdom; Remoto; GBP 26.000 - 38.000; Tempo integral

Resumo da vaga

Van Mossel UK is seeking a Service Technician to perform service and repair work efficiently, ensuring first-time fix and customer satisfaction. You will complete repair orders, maintain workshop housekeeping, and use manufacturer tools.

Training courses will be provided; you will record times and communicate additional work to the Workshop Controller. Applicants should have previous Mercedes-Benz technician experience, a relevant qualification (NVQ 2/3 or IMI), and a full valid driving licence.

Qualificações

• Previous experience as a Service Technician or similar role with Mercedes-Benz.
• Relevant technical qualification (e.g. NVQ Level 2/3, IMI, or equivalent).
• Full, valid driving licence.
• Ability to follow procedures and manufacturer standards.
• Good attention to detail and time management skills.
• Willingness to learn and develop technical skills.
• Strong work ethic and team-focused attitude.

Responsabilidades

• Carry out service and repair work efficiently in line with the Flat Rate Manual or management guidance.
• Complete repair orders clearly and to manufacturer standards.
• Maintain workshop housekeeping, tooling and technical information in order.
• Record times using the time clock as requested by management.
• Attend internal and external training courses as directed by management.
• Advise Workshop Controller or Service Advisor of any additional work necessary.
• Ensure warranty claims or surcharge items are handled properly and parts returned when required.
• Be prepared to work overtime with reasonable notice when requested.

Conhecimentos

Sound mechanical knowledge

Practical repair skills

Time management

Team-focused attitude

Attention to detail

Formação

NVQ Level 2/3

IMI or equivalent

Descrição da vaga

To carry out service and repair work efficiently ensuring best use of time and resources

To complete work competently ensuring the highest levels of first time fix and recognising the customer requirements of each and every job

To complete repair orders (Clocking and Write ups, service sheets, battery test sheets etc) clearly accurately and to manufacturer standards.

To maintain workshop housekeeping, tooling and technical information in an orderly and clean manner.

Detailed Responsibilities

To carry out all work provided competently and within the times laid down by the Flat Rate Manual or in time acceptable by Workshop Controller if hourly work or factory times not available.

To ensure that times are recorded using the time clock in all instance as requested by management.

To attend internal and external training courses as directed by the management.

To keep their place of work in a tidy and clean condition.

To follow all relevant processes and systems as instructed.

To advise the Workshop Controller or Service Advisor of any additional work necessary on a car during a service using the additional work sheet.

To ensure parts of Warranty Claims or surcharge items are retained, cleaned and drained of oil where necessary. To ensure exchange parts are returned are returned to Parts Department when required.

To be prepared to work overtime, with reasonable notice, if requested by the management.

To ensure that the vehicles worked on are carefully handled, that clean service kits are always used and that all reasonable care is taken of that vehicle on the premises for repair or service.

To maintain and development skill levels in all aspects of repair, service and maintenance of vehicles.

To make full use of manufacturer Special Tools, Service Test, Special Equipment and training as provided to improve customer service levels and workshop efficiency.

To maintain thorough and current Product Knowledge and read all Service Information and Service News Bulletins as supplied by Service Management.

Requirements:

Previous experience as a Service Technician or similar role with Mercedes-Benz

Sound mechanical knowledge and practical repair skills

Relevant technical qualification (e.g. NVQ Level 2/3, IMI, or equivalent)

Ability to follow procedures and manufacturer standards

Good attention to detail and time management skills

Willingness to learn and develop technical skills

Strong work ethic and a positive, team-focused attitude

Full, valid driving licence