Mercedes Benz Sales Executive

Sinclair Group; Swansea; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading automotive group is seeking a motivated Sales Team member to sell new and used vehicles at Mercedes Benz of Swansea. The ideal candidate has a strong sales background and excellent customer service skills to build lasting relationships with clients. Benefits include a competitive salary, bonus potential, training opportunities, and a contributory pension scheme.

Benefits

30 days annual leave

Birthday day off

Commission and bonus potential

Employee Assistance programme

Staff Car Scheme

Qualifications

• Previous sales background with a confident manner when speaking with customers.
• Willingness to learn and develop product knowledge.
• Demonstration of Sinclair Values: Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.

Responsibilities

• Respond to queries from new and existing customers relating to new and used vehicle sales.
• Meet individual sales targets by maximising upsell and cross-sell opportunities.
• Complete the vehicle handover process ensuring compliance.

Skills

Sales experience

Customer service skills

Listening skills

Relationship building

Influencing skills

Job description

Overview

Mercedes Benz of Swansea, part of the Sinclair Group, are looking for a motivated, customer-focused individual to join our Sales Team selling New & Used vehicles. Location: Mercedes Benz of Swansea. Contract Type: Permanent / Full-time. Position Pays: £45,000 OTE (depending on experience) with uncapped earning potential, Company Car Allowance.

Responsibilities

• Respond to queries from new and existing customers relating to new and used vehicle sales.
• Guide customers through their purchase, providing outstanding customer service as the face of both Sinclair and the Mercedes Benz brand.
• Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras.
• Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing.
• Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates.
• Manage the vehicle handover process, ensuring compliance with process.
• Adhere to Sinclair Group's and industry regulations relating to the sale of vehicles, finance and insurance.

What we look for

• Previous sales background with a confident manner when speaking with customers.
• Influencing skills, with the ability and confidence to convert enquiries into sales.
• Brilliant customer service experience to build long term relationships.
• Excellent listening skills to understand customer requirements and needs.
• Willingness to learn and develop product knowledge.
• Professionalism with a commitment to adhere to process and procedure.
• Demonstration of Sinclair Values: Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.

Benefits

• 30 days annual leave per year (including bank holidays) that will increase with length of service.
• Birthday day off.
• High earning potential through commission or bonus.
• Manufacturing specific training along with in-house training.
• Contributory Pension Scheme.
• Staff discounted parts and servicing plus a free MOT every year.
• Recognition of length of service at 5,10,20,30 & 40 years anniversary.
• Life Assurance (death in service benefit).
• Staff Car Scheme.
• Colleague Referral Scheme / Customer Referral Schemes.
• Cycle to Work Scheme.
• Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders.
• Sinclair Foundation – charitable foundation designed to support members or their close family who need financial support in times of ill-health.
• Development opportunities within the Sinclair Group.

How to apply: Please upload your CV with a covering letter.