Mercedes-Benz Enquiry Manager

Sytner Group; Milton Keynes; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

Career development

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

One day paid voluntary/community work

Job summary

Sytner Group at Mercedes-Benz of Milton Keynes is seeking an Enquiry Manager to drive sales through effective enquiry management and ensure chassis profitability while assisting growth in F&I profitability. The role requires implementing strong sales plans and delivering outstanding customer service, including weekend work to meet high service levels.

This position suits someone with a broad motor trade knowledge and a proven track record in sales or sales management, including Business Manager

Qualifications

• Experience leading sales initiatives within the motor trade.
• Proven track record in sales or sales management roles.
• Strong leadership and communication skills.

Responsibilities

• Manage customer enquiries to drive sales growth.
• Increase chassis profitability and support F&I profitability.
• Implement effective sales plans and deliver excellent customer service.
• Lead and develop the sales team, reporting to the Head of Sales.

Skills

Sales leadership

Sales management

Business Manager

Job description

About The Role

Sytner Group is looking for a passionate and driven Enquiry Manager to join our motivated sales team at Mercedes-Benz of Milton Keynes. As a Sytner Enquiry Manager, you will report to the Head of Sales and will be responsible for chassis profitability, growing sales rate through enquiry management and assisting with growth in F&I profitability. You will implement effective sales plans and ensure that you deliver outstanding customer service. This is a full-time role which will include weekends to ensure we provide our customers with the highest possible levels of service.

About You

This role would suit an individual with a broad knowledge of the motor trade and somebody with an outstanding track record in either sales or sales management (including Business Manager experience) within the motor industry. Well-developed leadership and communication skills are also required. You will need exceptionally high standards, great initiative and the ability to work in a logical and cost-effective manner. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Mercedes-Benz of Milton Keynes

Greyfriars Court, Kingston, Milton Keynes, Buckinghamshire, United Kingdom, MK10 0BN