Mental Health Support Workers

Confidential; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual leave up to 30 days

Pension contribution up to 8%

Life assurance up to 3x Pensionable

Discounts via Reward Gateway

Blue Light Card

Fully paid induction

ILM courses and Apprenticeships

Cycle to work scheme

Employee Assistance Programme 24/7

Online wellbeing resources

Quarterly Staff Awards

Free DBS

Diversity and inclusion

Job summary

Look Ahead is hiring a Mental Health Support Worker in Hackney. The role involves building supportive relationships, adhering to safety protocols, and assisting residents with daily living in a 24/7 care setting.

We offer a comprehensive benefits package, long-term learning opportunities, and a values-driven culture focused on safeguarding and inclusion.

Qualifications

• Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
• Desirable: Experience working in mental health.
• Desirable: Experience working in a CQC registered care setting.
• Desirable: Experience of delivering personal care / assistance.

Responsibilities

• Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
• Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
• Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
• Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
• Providing support with daily living activities including practical assistance to customers who may require this.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
• Support customers actively in the community and engage with the local area.
• Develop and maintain links with all key agencies and service providers in the local community

Skills

NVQ Level 2/3

Education

NVQ Level 2/3

Job description

We're looking for a kind, organised and resilient Mental Health Support Workers to join our Mental Health Social Care Services in Hackney.

30,784.00 per hour annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• Free DBS
• All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs.

CQC registered care home for 24 adults with mental health needs. The service focused on the safety and quality of life. CV is required to be considered for the interview.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
• Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
• Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
• Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
• Providing support with daily living activities including practical assistance to customers who may require this.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Support customers actively in the community and engage with the local area.
• Develop and maintain links with all key agencies and service providers in the local community

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible
• Open to feedback and self development
• Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience working in mental health
• Experience working in a CQC registered care setting
• Experience of delivering personal care / assistance.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description