Mental Health Support Worker - Hither Green

Apax; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A non-profit social enterprise in London seeks a full-time Recovery Coordinator to support vulnerable adults with mental health issues. The successful candidate will employ a person-centred approach, promoting independent living and fulfilling daily experiences. Applicants should have an undergraduate degree, at least 2 years of relevant experience, and excellent communication skills. This role offers various employee benefits, including healthcare, generous annual leave, and flexible working options.

Benefits

Health cash plans

Pension scheme

Up to 28 days annual leave

Learning & Development Framework

Generous maternity and paternity leave

Flexible working options

Complimentary breakfast

Qualifications

• Minimum 2 years’ experience as a Support Worker within mental health services.
• Ability to manage caseloads and engage with various stakeholders.
• Self-motivated with a genuine desire to support disadvantaged individuals.

Responsibilities

• Adopt a person-centred approach within support services.
• Empower residents in their journey to independent living.
• Provide care for vulnerable adults with enduring mental health issues.

Skills

Experience as a Support Worker

Knowledge of mental health-related illnesses

Excellent administration and organisational skills

Strong communication and interpersonal skills

Education

Undergraduate degree or vocational qualification in health and social care

Tools

Customer Relationship Management systems

Job description

Our Mission

Apax is a multi-award-winning, values-driven, non-profit social enterprise. Our mission, "We strive for excellence to improve ourselves, transform services, enhance lives and advance society," plays a central role. We adopt a collaborative and consultative approach that values and appreciates our team’s contribution and enthusiasm to make a difference for our organisation and for the lives of disadvantaged people.

About The Team

With a thirst for knowledge and a drive to challenge the status quo, learning and innovation are core to our identity as we work to advance mental health services. We are full of life and enthusiasm for caring for our residents, and we promote this outlook throughout the organisation. As a certified Great Place to Work, this recognition reflects our commitment to fostering a positive and supportive workplace. It’s important that any candidate joining our team aligns with our culture and embodies our corporate values. For more information, please visit careers.apax.org.uk and apax.org.uk.

Role Overview

This is an exciting opportunity for an experienced Recovery Coordinator (Support Worker) to adopt a person-centred approach within high, medium, or low support services, caring for vulnerable adults with enduring mental health issues and challenging behaviours. The post holder will empower residents and support them on their journey to independent living, helping to make each day fulfilling and meaningful. This is a full-time role, 37.5 hours per week, requiring shift coverage on a rota basis, including days, evenings, occasional weekends, and sleep-in shifts.

Key Requirements

• Undergraduate degree or vocational qualification in health and social care
• At least 2 years’ experience as a Support Worker within mental health services
• Good knowledge of mental health-related illnesses
• Excellent administration and organisational skills
• Experience managing caseloads of clients
• Strong computer skills and digital proficiency
• Experience with Customer Relationship Management systems and databases
• Excellent communication and interpersonal skills for engaging at all levels
• Self-motivated with initiative to find solutions
• Ability to work under pressure and meet deadlines
• Ability to prioritise a varied workload
• Warm, friendly, positive, and open-minded attitude
• A thirst for knowledge, striving for excellence, and a humble learning posture
• Genuine desire to make a difference and support disadvantaged individuals in leading meaningful lives

Employee Benefits

You will join a friendly, kind, and joyful culture within a digitally innovative company. Full details of the benefits will be provided during the interview process.

• Healthcare & Wellness: Health cash plans, Employee Assistance Programme, wellness and discount perks
• Financial & Retirement: Pension scheme, referral scheme, season ticket loans, Cycle Scheme, Tech Scheme
• Holidays & Time Off: Up to 28 days annual leave plus public holidays, leave purchase, compassionate and bereavement leave, personal days
• Learning & Education: Learning & Development Framework, Learners Academy, Leadership Academy, education grants, study leave
• Family & Parenting: Generous maternity and paternity leave, paid parental leave
• Flexible Working: Flexi start, hybrid working options
• Welfare & Wellbeing: Mental health days, sick pay scheme, team-building activities
• Other Benefits: Complimentary breakfast, free parking, wellbeing activities

We emphasize competency and values-based recruitment, requiring applicants to demonstrate alignment with our core principles. We believe our strength lies in our people and partners. We are an equal opportunities employer.