Mental Health Support Worker - Bank

Epsom & St Helier NHS Trust; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Mental Health Support Workers to join their team. This role involves providing enhanced care and continuous observations to patients with mental health conditions. You will engage therapeutically to alleviate distress and promote recovery, while ensuring adherence to national guidelines. The organization values respect and teamwork, creating a supportive environment for both patients and staff. If you have the necessary qualifications and a passion for making a difference in mental health care, this opportunity is perfect for you.

Qualifications

• 1 year experience in a mental health setting is required.
• Must possess a Care Certificate and restraint training.

Responsibilities

• Engage therapeutically with patients experiencing psychological distress.
• Deliver care according to principles of least restriction.
• Provide excellent customer care and ensure high-quality clinical care.

Skills

Mental Health Support

Therapeutic Engagement

Customer Care Skills

Risk Assessment

Education

Care Certificate

Seni Lewis Law Compliant Restraint Training

Job description

Epsom and St Helier University Hospitals NHS Trust

About
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Key details
Location

• Site: Epsom & St Helier NHS Trust
• Town: Carshalton
• Postcode: SM5 1AA
• Major / Minor Region: Surrey

Contract type & working pattern

• Contract: Bank
• Hours: Bank
• Full time
• Part time
• Flexible working

Salary
Salary: £16.41 - £27.73 Hourly rate dependant on shift pattern e.g. day/night/Sunday.
Salary period: Hourly
Grade: (Band 3)

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID-19.

Job Overview
Epsom & St Helier Staff Bank are looking to grow its team of Mental Health Support Workers who have 1 year experience in a mental health setting, have a care certificate & have Seni Lewis Law compliant restraint training. If you are interested and available please apply today- we are looking forward to hearing from you!

Please note we are only currently shortlisting & interviewing staff with a Care Certificate & in-date annual Seni Lewis Law compliant Restraint training - both of these certificates will need to be provided prior to interview so please have these available to send when you apply.

Mandatory Requirements For This Role Include

• Min. 1yr experience in a Mental Health setting
• In receipt of the Care Certificate
• Restraint training - Seni Lewis Law Compliant

Job Summary
Providing enhanced care and continuous observations to patients with mental health conditions or patients experiencing psychological distress. Deliver therapeutic interventions that will reduce agitation and distress and promote recovery. To identify factors that increase and decrease agitation/distress for the patient. To always deliver care according to the principles of least restriction.

Detailed Job Description And Main Responsibilities

• To therapeutically engage with patients who have a mental health condition or are experiencing psychological distress.
• To always deliver care in accordance with the principles of least restriction and in line with national guidance including NICE guidelines for managing disturbed behavior.
• To understand continuous risk assessment of the patient and escalate any increase in risk.
• To identify when patients are experiencing anxiety/distress and therapeutically engage with them to alleviate these symptoms.
• To identify escalation of risk and actively de-escalate the situation.
• To undertake therapeutic activities with the patient, that are appropriate to their presentation.
• To identify an issue that prevents the therapeutic engagement of the patient.
• Provide excellent customer care skills to ensure patients come first.
• Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
• To ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
• Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
• To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.

Working for our organisation

• At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Our mission: to put the patient first by delivering great care to every patient, every day.

FURTHER INFORMATION
PLEASE NOTE THAT THIS POSITION MAY CLOSE EARLIER THAN THE STATED CLOSING DATE IF A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED. IF YOU WISH TO APPLY FOR THIS POSITION, YOU ARE ADVISED TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE.
PLEASE NOTE THAT WE CONTACT ALL APPLICANTS VIA EMAIL AND NOT BY POST. YOU ARE ADVISED TO CHECK YOUR RECRUITMENT SYSTEM ACCOUNT ON A REGULAR BASIS. YOU CAN ACCESS THIS ACCOUNT VIA OUR WEB SITE> Work for Us > Current Vacancies > My Job Account.

ESTH values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.