Mental Health Support Worker

iBC Healthcare; Stoke-on-Trent; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading health & social care provider in the Midlands seeks a Support Worker in Stoke-on-Trent. This full-time role involves supporting vulnerable adults with complex needs, ensuring their well-being through personalized care. Opportunities for career development and comprehensive training are provided, along with a commitment to employee support and satisfaction.

Benefits

Fully paid comprehensive training

Career development opportunities

Funded qualifications

Reward and recognition schemes

Blue Light Card

Free access to Udemy online courses

Cycle to work scheme

Employee assistance programme

Enhanced paternity and maternity leave

Casual dress code

Qualifications

• Experience in the care industry or equivalent is essential.
• Full UK Manual or Auto Driving Licence is essential.
• Experience supporting people with mental health conditions and challenging behaviours.

Responsibilities

• Supporting people with disabilities using person-centred approaches.
• Providing emotional and practical support.
• Helping individuals access community facilities.

Skills

Communication

Time Management

Multitasking

Compassion

Flexibility

Job description

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Mental Health Support Worker, Stoke-on-Trent

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Client:

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

84c4fc933147

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Do you want a career making a real difference to vulnerable Adults with complex needs?

Are you looking for an employer who invests in their staff’s development and progression and guarantees to give you all the support to ensure you can do an excellent job daily?

If so, then look no further.

We have an excellent opportunity for a Support Worker to join our supported living service located in ST7 4AL.

• Role: Support Worker Driver
• Shifts: Days and Nights
• Full-time - 42 hours per week

Duties Include

• Supporting people with disabilities, including those with profound and complex needs, using person-centred approaches to enable positive outcomes as per their support plans.
• Basic duties include medication administration, cooking, cleaning, and paperwork.
• Providing emotional and practical support.
• Helping individuals access community facilities and participate in community groups.
• Building strong relationships to promote independence and improve quality of life.
• Empowering individuals to learn new skills or pursue hobbies and interests.

Person Specifications

• Experience in the care industry, ICSs, or equivalent is essential.
• Experience supporting people with mental health conditions, complex needs, and challenging behaviours.
• Full UK Manual or Auto Driving Licence is essential for days.
• Ability to multitask, good time management, organization, attention to detail, and flexibility.
• IT literacy.
• Positive ‘can-do’ attitude.
• Good communication skills.
• Compassionate, caring, and positive personality.
• Genuine passion for making a difference.
• Ability to manage challenging behaviour and conflicts.
• Team player and independent worker.

Benefits when working with IBC

• Fully paid comprehensive training and induction.
• Career development and progression opportunities.
• Funded qualifications (Diplomas levels 2, 3, 4 & 5).
• Reward and recognition schemes, including Star Performer of the Month.
• Blue Light Card.
• Free access to Udemy online courses.
• Cycle to work scheme.
• Employee assistance programme.
• Enhanced paternity and maternity leave.
• Casual dress code.

Who is iBC Healthcare, and what do we do?

• iBC is a leading health & social care provider in the Midlands, supporting hundreds of individuals with learning disabilities, complex needs, autism, and mental health issues.
• We hold contracts with over 20 local authorities & ICBs and develop bespoke care facilities.
• Our mission is to support people with disabilities to live meaningful lives through quality support and access to mainstream activities.
• We listen to and value our service users and support their goals and aspirations.
• We invest heavily in staff training and support to ensure the best care possible.
• Our recent staff survey shows 97% recommend IBC Health Care as a great workplace, and 93% plan to stay for the next 35 years.