Mental Health Support Worker

Protocol Education Ltd; Romford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading education organization is seeking a dedicated Mental Health Support Worker / Behaviour Mentor in Romford to support students facing social, emotional, and behavioral challenges. This full-time role involves providing tailored support to students and working closely with educators and professionals to foster a nurturing environment. Ideal candidates are empathetic individuals committed to inclusivity and safeguarding.

Benefits

Competitive rates based on experience

Free professional development training

Social events

Support with CV writing

Referral bonus program

Qualifications

• Experience in pastoral care or behaviour support preferred.
• A DBS on update service required.
• Ability to build trust with vulnerable children.

Responsibilities

• Provide 1:1 and small group support to students with SEMH needs.
• Work with teachers and external agencies to implement behaviour plans.
• Support students with complex needs like autism.

Skills

Empathy

Resilience

Effective Communication

Relationship Building

Crisis Management

Job description

Mental Health Support Worker / Behaviour Mentor – Romford

Location: Romford

Job Type: Full-time - Permanent

Pay:£80-£100 Per Day

Start Date: – September 2025

Are you committed to making a meaningful difference in the lives of young people facing social, emotional, and behavioural challenges? We are looking for a dedicated Mental Health Support Worker / Behaviour Mentor to join a specialist school in Romford, where your empathy, resilience, and expertise will provide vital support and guidance.

In this role, you will create a safe, structured, and nurturing environment for students facing significant barriers to education. If you have experience in mental health, youth work, or behaviour support and are passionate about helping young people thrive, we want to hear from you.

Take the next step in your career and join a team that truly values your impact—apply now and help transform lives every day.

What You’ll Be Doing:

• Providing 1:1 and small group support to KS3 and KS4 students with SEMH needs
• Building strong, trusting relationships to help students feel valued and supported
• Working with teachers, SENCOs, and external agencies to implement behaviour plans
• Using restorative and therapeutic approaches to manage challenging behaviours
• Supporting students with complex needs like autism and communication difficulties
• Acting as a mentor, guiding students through emotional and academic challenges

What We’re Looking For:

• Experience in pastoral care, behaviour support, or mental health (preferred)
• Ability to stay calm under pressure and communicate effectively
• Strong skills in building positive relationships with vulnerable children
• A genuine passion for inclusion and promoting mental wellbeing
• Someone who stays composed in a crisis and can “read the room”
• An understanding that every behaviour has a story behind it
• A commitment to making a real difference for young people needing another chance

What you’ll need to join us:

• A DBS on the update service (or be happy to get one through us)
• Two professional references from the last three years
• A big heart, strong boundaries, and a commitment to safeguarding

Why Protocol Education?

• Competitive rates that express your experience and responsibilities
• CPD during half term or summer
• £250 refer a Teacher/TA Bonus
• Free Webinars
• Social events
• NQT/ECT network and community
• CV writing assistance and marketing tools

This isn’t just a job. It’s a chance to be the person a young learner remembers for all the right reasons.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.