Mental Health Support Worker

TN United Kingdom; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Eine innovative Organisation sucht einen engagierten Mental Health Support Worker, der Menschen mit komplexen Bedürfnissen unterstützt. In dieser Rolle arbeiten Sie eng mit Klienten zusammen, um deren individuelle Ziele zu erreichen und ihnen zu helfen, ihre Lebensqualität zu verbessern. Sie werden Teil eines leidenschaftlichen Teams, das sich für die Unterstützung von Menschen in schwierigen Lebenslagen einsetzt. Wenn Sie über starke Kommunikationsfähigkeiten verfügen und eine echte Leidenschaft für die Arbeit mit Menschen haben, dann ist diese Position genau das Richtige für Sie. Bewerben Sie sich jetzt und tragen Sie dazu bei, das Leben anderer positiv zu verändern.

Qualifications

• Starke Kommunikationsfähigkeiten in Wort und Schrift sind erforderlich.
• Gute Kenntnisse in Microsoft Office-Anwendungen.

Responsibilities

• Bewertung der Bedürfnisse der Klienten und Entwicklung individueller Unterstützungspläne.
• Führen von umfassenden Risikoanalysen und Verwaltung eines Klientenportfolios.

Skills

Kommunikationsfähigkeiten

Microsoft Outlook

Microsoft Excel

Microsoft Word

Selbstmotivation

Krisenmanagement

Education

Erfahrung im Umgang mit Klienten

Kenntnisse über Obdachlosigkeit

Job description

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Mental Health Support Worker, Portsmouth

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Client:

Two Saints

Location:

Portsmouth, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

ac4c0b2225f2

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

FULL TIME - 37hrs - 12 month FTC

Oakdene delivers person-centred support, to empower clients and support them on their recovery journey.

We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you’re passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you.

If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply!

JOB PURPOSE

To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

• To assess the needs of each client, helping to develop their individual support plan to achieve their goals
• To produce and regularly review comprehensive client-based risk assessments
• To manage a caseload of clients on a one-to-one basis
• To support clients to achieve outcomes defined by the service specification
• To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
• To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service
• To support clients with managing their finances, paying rent, managing arrears and accessing benefits
• To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
• To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To work confidently and efficiently when lone working
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To represent the organisation in a professional manner
• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
• This role will require a full drivers’ licence and access to a vehicle
• This role will require you to work flexibly across several sites
• This role will require you to work with clients on a one-to-one basis
• This role will require you to work nights and/or weekends
• This role will require you to lone work

ESSENTIAL CRITERIA

• Strong communication skills, both verbal and written
• Clear verbal and written English
• Good working knowledge of Microsoft Outlook, Excel and Word
• Confident and assertive manner
• Ability to self-motivate as you will work on your own
• Effective team working
• Ability to respond calmly to crisis
• Deal promptly with and effectively react to challenging situations
• Have an interest and genuine concern for homelessness and related issues

DESIRABLE CRITERIA

• Experience of managing a caseload of clients
• Understanding of the complex support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
• Understanding of risk assessment and person-centred, outcomes-based delivery

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.