Mental Health Support Worker

AS-Texte; Exeter; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading supported housing provider in Exeter seeks a Mental Health Support Worker to deliver holistic support to clients with complex needs. You will engage with clients, help them access vital resources, and create individualized care plans. The role requires strong communication skills and resilience in managing various situations. Attractive benefits include annual leave, health insurance, and ongoing training opportunities.

Benefits

26 days annual leave, rising to 31

£100 welcome bonus and additional service bonuses

Extra day off on your birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Loans for financial emergencies

Occupational Sick Pay

Full induction and job-related training

Long service awards

Qualifications

• Understanding of complex mental health needs.
• Experience in social care or mental health support settings.
• Ability to work within a 24-hour shift rota.

Responsibilities

• Support clients in attending appointments and accessing resources.
• Develop person-centred support plans and manage risks.
• Engage clients in service development and address challenging behaviors.

Skills

Communication

Resilience

Empowerment

Job description

About The Role

Excellent opportunity for Mental Health Support Workers to help provide holistic recovery-focused support to clients with mental health across the EEDMHS.

At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement.

The Mental Health Support Worker will be engaging creatively with a caseload of clients based on their identified support needs to identify and develop the skills and resources to transform their lives and enable independent living.

This will involve providing high quality support for vulnerable clients through 1:1 and group sessions and working closely with external partner agencies.

The Mental Health Support Worker will be able to:

• Support and accompany clients to attend essential appointments e.g. related to health, debts or housing, etc.
• Support and advise clients to access information on housing, health, welfare, benefits and other resources.
• Support with medication, where required
• Actively engage residents in developing the service
• Help assess potential new clients
• Liaise with external agencies etc. including Health Professionals
• Help manage any incidents or challenging behaviour
• Develop person-centred Support Plans and Risk Management Plans and keep accurate records

About The Candidate

You will have a working knowledge of the needs and support requirements of people with complex mental health needs or worked in another social care setting.

You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.

You will be a great communicator, building trusting and professional relationships, and:

• Be passionate about making a difference and thrive in a fast paced environment
• Have a high level of resilience
• Empower people to develop their skills, strengths and talents
• Have a good idea of the type of wider community resources and organisations available
• Be comfortable dealing with difficult or complex situations
• Are likely to have experience that includes for example: mental health support, education, training and / or leading activities
• You will need to be able to participate in our 24 hour shift rota system and our on call rota

We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package.

This includes:

• 26 days annual leave rising to 31 days
• £100 when you start work, plus £250 at 6 months service and another £250 at 12 months service
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About The Company

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.