Mental Health Support Worker

Coventry City Council; Coventry; On-site; GBP 14,000 - 16,000; Part time

Benefits offered by this job

Enhanced rates for shift work

Sleep-in payments

Casual opportunities available

Job summary

Coventry City Council is seeking Support Workers to empower individuals living with mental health challenges, delivering person-centred care in Reablement and Community Outreach services. The role involves weekend work, bank holidays, and sleep-in duties, with enhanced pay for shift work and opportunities for casual, flexible shifts.

Join a dedicated team committed to recovery, independence, and improving quality of life for residents in Coventry.

Qualifications

• Experience in a support role is welcome, though not essential.
• Be committed to supporting people on recovery journeys and promoting independence.
• Respect each person’s rights, choices, and dignity at all times.

Responsibilities

• Empower individuals to achieve personal goals and maintain independence.
• Provide person-centred support through the Reablement Unit and Community Outreach Service.
• Cover weekend shifts, bank holidays, and sleep-in duties as required.
• Contribute to a supportive team and promote wellbeing and positive outcomes.

Skills

Empathy

Teamwork

Communication

Reliability

Job description

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

At Axholme Services, we support people living with enduring mental ill health conditions on their journey to recovery, helping them develop the skills and confidence needed to live independently within their communities.

Our dedicated teams provide support within our Reablement Unit and through our Community Outreach Service, delivering person-centred care that promotes independence, wellbeing, and positive outcomes.

About The Role

As a Support Worker, you will play a vital role in empowering individuals to achieve their personal goals and maintain meaningful, independent lives.

Hours – 24 hours per week

• Weekend working
• Bank holiday shifts
• Sleep-in duties

Enhanced rates of pay are provided for shift work, with additional payments for sleep-in duties.

Casual Opportunities Also Available

We are also recruiting Casual Support Workers to work on an as‑needed basis, helping to cover annual leave, sickness absence, and periods of increased service demand. This is an excellent opportunity for individuals seeking flexible work while making a positive difference in people’s lives.

Why Join Us?

• Make a real difference to people's lives every day
• Be part of a supportive and dedicated team
• Gain valuable experience in mental health support and recovery-focused services
• Opportunities for learning, development, and career progression

If you are passionate about supporting people, promoting independence, and helping others achieve their potential, we would love to hear from you.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

While previous experience in a support role is welcome, it is not essential. We are looking for individuals with a positive attitude, genuine enthusiasm, and a passion for helping others achieve their goals.

• Be committed to supporting people on their recovery journey and promoting independence.
• Have the ability to motivate, encourage, and empower others.
• Respect each person's rights, choices, individuality, and aspirations.
• Treat everyone with dignity, compassion, and respect at all times.
• Be reliable, flexible, and able to work effectively as part of a team.

Above all, we are seeking people who share our values and are dedicated to making a positive difference in the lives of the citizens we support.

Recruitment Process

• Written Assessment – an opportunity to demonstrate your understanding, values, and approach to supporting others.
• Face-to-Face Interview – a formal interview where you can tell us more about your skills, experience, and suitability for the role.

We look forward to meeting candidates who are passionate about delivering high-quality, person‑centred support.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long‑term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 16th & 17th September 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting‑edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

Attached documents

• Coventry City Council Application Process..pdf
• Job Description and Person Specification - Mental Health Support Worker.pdf