Mental Health Service Manager

ZipRecruiter; Leicester; On-site; GBP 40,000; Full time

Job summary

A leading provider of supported accommodation in the UK is looking for a Service Manager to oversee mental health services in Leicester. The successful candidate will ensure high-quality care, lead staff development, and manage operational aspects to support individuals with complex mental health needs. This role offers opportunities for professional growth and a competitive salary within a supportive culture.

Benefits

Ongoing professional development and training opportunities

Career progression within a reputable organisation

Generous annual leave and contributory pension scheme

Qualifications

• Substantial experience in leadership within a mental health or social care setting.
• Strong understanding of mental health needs and recovery-focused practice.
• Knowledge of CQC standards and regulatory compliance.

Responsibilities

• Lead and manage day-to-day operations of the supported accommodation service.
• Ensure delivery of person-centred support and oversee care planning.
• Monitor service performance and implement necessary changes.

Skills

Leadership

Communication

Problem Solving

Education

NVQ Level 5 in Health & Social Care

Job description

Job Description

Job Title: Service Manager – Mental Health Supported Accommodation
Location: Leicester
Salary: £40,000 per annum
Contract Type: Full-Time, Permanent
Hours: Monday to Friday, 9:00 AM – 5:00 PM

About Our Client

Our client is one of the UK’s most established and respected providers of supported accommodation for individuals with learning disabilities and mental health needs. As one of the largest providers in the sector, they are recognised for delivering compassionate, person-centred support that enables individuals to live fulfilling, independent lives within the community.

This is an exciting opportunity to join a values-driven organisation making a meaningful difference across the country.

About the Role

We are recruiting an experienced and dedicated Service Manager to oversee a Mental Health Supported Accommodation service on behalf of our client. This role involves the operational leadership of a service supporting adults with complex mental health needs, ensuring the delivery of high-quality, recovery-oriented care.

The successful candidate will work standard weekday hours and will play a vital role in shaping service delivery, staff development, and user outcomes.

Key Responsibilities

* Lead and manage the day-to-day operations of the supported accommodation service.

* Provide inspirational leadership and support to staff, promoting a positive, inclusive team culture.

* Ensure the delivery of safe, effective, and person-centred support to .

* Oversee care planning, safeguarding, risk management, and service quality in line with CQC and organisational standards.

* Build and maintain effective relationships with stakeholders, including clinical teams, social care professionals, and families.

* Monitor service performance, identify areas for improvement, and implement necessary changes.

* Manage resources, staffing, and budgets to ensure efficient and effective service delivery.

Essential Requirements

* Substantial experience in a leadership or management role within a mental health, supported living, or social care environment.

* Strong understanding of mental health needs, recovery-focused practice, and supported accommodation models.

* Sound knowledge of CQC standards and regulatory compliance.

* Excellent team leadership, communication, and problem-solving skills.

* NVQ Level 5 in Health & Social Care or equivalent (or willingness to complete).

* Enhanced DBS check (or willingness to undertake one).

* Ideally RMN qualified (Registered Mental Health Nurse), although not essential.

What’s on Offer

* Competitive salary of £40,000 per annum

* Monday to Friday, 9am to 5pm working hours

* Ongoing professional development and training opportunities

* Career progression within a large, reputable organisation

* Supportive, values-based working culture

* Generous annual leave and contributory pension scheme

* Opportunity to lead impactful, person-centred services for those with complex needs

How to Apply

To apply, please submit your CV and a brief cover letter highlighting your experience and interest in the role.

Applications will be reviewed on a rolling basis