Mental Health Practitioner with Triage & Response

Mersey Care NHS Foundation Trust; Warrington; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a dynamic Mental Health Triage and Response team as a Senior Practitioner. Contribute to vital services including Street Triage and Places of Safety, ensuring effective support for service users in crisis. Collaborate with multidisciplinary teams to facilitate assessments and safety planning while promoting a commitment to 'perfect care'. Flexible working requests are welcomed.

Benefits

Flexible working requests considered

Qualifications

• Experience in mental health services required.
• Ability to support service users in developing personalized safety plans.

Responsibilities

• Responding with the Street Triage Car Service.
• Managing Section 136 suites and operating Clinical Decision Unit.
• Collaborating with various healthcare professionals.

Skills

Communication

Problem-Solving

Risk Assessment

Job description

The Mental Health Triage and Response team is a dynamic service that includes the Multi-Award winning street triage cars, Health-based Places of Safety, and the new Psychiatric Clinical Decisions Unit.

It plays a vital role in Mersey Care's response to the national rollout of Right Care Right Person across the region.

Due to service expansion, we are seeking self-motivated, experienced practitioners to join and help grow our multi-disciplinary team.

Our clinical decision unit is part of the wider Mental Health Triage and Response service, alongside our dedicated health-based Places of Safety (awarded the Seni Lewis award at the 2024 HSJ Patient Safety Awards) and the Street Triage cars (awarded the 2022 NHS parliamentary award for Urgent and Emergency Care).

Level 2 Police vetting is required for working alongside Police/BTP.

The Senior Practitioner role within the Mental Health Triage and Response Team involves responding with the Street Triage Car Service, managing Section 136 suites (places of safety), and operating the identified Places of Safety and Clinical Decision Unit.

You will collaborate with Registered Mental Health Practitioners, healthcare support workers, Police forces, NWAS, Local Authorities, Acute Trust colleagues, and other Mental Health Services.

The team supports service users in crisis, ensuring their needs are met within the Places of Safety and facilitating timely assessments and safety planning.

You must demonstrate effective communication, problem-solving skills, risk assessment, and the ability to support service users in developing personalized safety plans.

Working across our service is an important aspect of this role.

Mersey Care is one of the largest trusts providing physical and mental health services in the North West, serving over 1.4 million people and covering services across the North West, North Wales, and the Midlands.

We offer specialist inpatient and community services supporting physical health, mental health, learning disabilities, addiction, and brain injury. Mersey Care is one of only three UK trusts offering high secure mental health facilities.

Our core commitment is to ‘perfect care’ — safe, effective, positively experienced, timely, equitable, and efficient. We support staff development and collaborate with service users, families, and carers to shape future services. We are undertaking a program of organizational and service transformation to improve quality and reduce costs.

Flexible working requests will be considered for all roles.

For further details or informal visits, contact:

• Name: Owen Winsland
• Job title: Mental Health Triage Response Team Manager
• Email: [e-mail]
• Telephone: [phone]

Pre-application discussion with the team is recommended due to the specialized nature of this role.

We have Places of Safety across Knowsley, Liverpool, Southport, and Warrington. Our PCDU will initially be based within Hartley Hospital Southport, with Street Triage operating from various bases within the trust borders. Candidates should have access to transport and be able to work across our services.