Mental Health Practitioner- Sussex Mental Healthline

NHS; Worthing; On-site; GBP 37,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking experienced mental health clinicians to join their dedicated team, providing crucial support for individuals in crisis. This role involves telephone-based assessments, supervision of support staff, and working flexible hours to meet the needs of the community. The successful candidate will enjoy a supportive environment with opportunities for professional development and a competitive salary package.

Benefits

£2,000 Golden Hello or Relocation Incentive

Flexibility in working hours

Qualifications

• Registered with the NMC or HCPC.
• Experienced in risk assessment and management.
• Ability to travel and work autonomously.

Responsibilities

• Support callers with mental health crises and provide triage.
• Supervise Call Operators and manage complex calls.
• Respond to Sussex-wide callers' needs.

Skills

Risk assessment

Support for complex mental health needs

Supervision

Education

Core professional qualification (OT, Mental Health Nurse, Social Worker)

Job description

NHS 111 Option Mental Health (Sussex Mental Healthline) is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health.

The service is free and is available to anyone of any age who is concerned about their own mental health or that of a relative or friend. This includes carers and healthcare professionals.

The Sussex Mental Healthline is staffed by a team of experienced mental health clinicians and operators. Although we are not a counselling service, all our staff will listen and help callers to identify and clarify their immediate problems and to explore ways of coping or suggest alternative avenues of help.

This post offers the Trust's £2,000 Golden Hello or Relocation Incentive for Band 6 Nurses & Practitioners, (pro rata and subject to terms and conditions; please see attached Protocol Document for full details).

Main duties of the job

We are looking to recruit experienced mental health clinicians to join our busy team. You will be joining a friendly, supportive and dedicated team responding to Sussex-wide callers who require support for their own or others mental health.

As a clinician you will be trained in triage and risk formulation/assessments to be utilised alongside your existing skills, to support callers and where necessary signpost to urgent care services across Sussex. You will also supervise, offer pastoral care and act as a point of escalation for a team of Call Operators who may require support with complex calls.

All work is telephone based, we are working from our office base in Sussex.

About us

Working in Sussex:

• Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
• Embrace the city life with great access to visit Brighton and London
• With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.

Key staff survey results include:

• 70% highlighting flexible working opportunities as a key point for satisfaction at work
• 79% reporting feeling able to make suggestions to improve the work within their team
• 77% identifying the opportunities to show initiative in their roles
• We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide.

Job responsibilities

To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis.

Requirements:

• Registered with the NMC or HCPC via a core professional qualification Applications are welcomed from OTs, Mental Health Nurses, and Social Workers
• Experienced in risk assessment and management
• Comfortable working in a fast-paced and varied role
• Ability to work flexible hours; to include evenings, weekends and nights
• Able to work autonomously
• Ability to travel and work from an office based in Worthing, Sussex.

It would also be advantageous if you are:

• Have a background within urgent care/ crisis/ liaison service(s)

Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines.

Person Specification

Knowledge/Experience

• Significant post qualifying experience in the relevant care group
• Experience of working alongside people with complex health problems in the designated care group
• Experience of supervising staff
• Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
• Experience of working consultatively with professionals
• Experience of conducting clinical assessments including risk assessments
• Experience of partnership working within and across various statutory and non statutory teams and agencies
• Understanding of clinical governance
• Previous experience of working in the community

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£37,338 to £44,962 a yearper annum / pro rata for part time