Mental Health Officer (Remote - Northern Ireland)

Archer Resourcing; United Kingdom; Remote; GBP 28,000 - 35,000; Full time

Job summary

A leading company is seeking a passionate Mental Health & Financial Wellbeing Advisor to provide critical support to individuals facing mental health challenges and financial hardship. This remote role covers Northern Ireland and involves delivering holistic support while collaborating with local services. Ideal candidates will leverage their experience in advice services and possess the necessary qualifications to foster financial resilience and promote wellbeing.

Benefits

Generous 6% employer pension contribution

35 days holiday entitlement (pro-rata)

Enhanced sick pay provisions

Medical cash plan

Life assurance (death in service benefit)

Mileage reimbursement at the full HMRC rate

Flexible, family-friendly working practices

Opportunities to volunteer and participate in internal innovation groups

Dedicated training and ongoing development support

Qualifications

• At least 1 year of experience in delivering advice or advocacy services.
• Strong administrative experience in a client-facing role within the last 2 years.
• Commitment to ongoing professional development.

Responsibilities

• Provide debt advice and financial capability education to clients.
• Deliver one-to-one casework using a person-centred approach.
• Collaborate with local mental health services and financial institutions.

Skills

Debt advice

Welfare guidance

Financial capability education

IT literacy

Trauma-informed approach

Education

Minimum GCSEs at Grade A–C in English and Mathematics

Completed Adviser Training Programme or OCN Level 4 Advice & Guidance

Tools

Electronic case management systems

Microsoft Office Suite

Job description

Social network you want to login/join with:

Mental Health Officer (Remote - Northern Ireland)

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Client:

Archer Resourcing

Location:

United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

08d3f9bdd9a0

Job Views:

8

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Are you passionate about supporting people facing mental health challenges and financial hardship? This impactful role offers a unique opportunity to combine money advice and mental health support, helping individuals navigate complex financial situations with care and compassion. As a Mental Health & Financial Wellbeing Advisor, you’ll work directly with vulnerable clients to provide holistic support, improve financial resilience, and promote long-term wellbeing.

This is a remote-based role covering all of Northern Ireland, ideal for an empathetic, organised, and proactive professional looking to make a tangible difference in people’s lives.

Key Responsibilities

• Provide debt advice, welfare guidance, and financial capability education to clients living with mental health difficulties.
• Deliver one-to-one casework using a trauma-informed and person-centred approach.
• Maintain accurate case records using electronic database systems.
• Collaborate with local mental health services, social care providers, and financial institutions.
• Carry out comprehensive assessments to understand each client's unique needs and challenges.
• Attend regular training sessions to remain up-to-date with developments in debt law, mental health support, and benefits systems.
• Offer guidance and advocacy in navigating government or legal procedures related to finances or welfare.
• Minimum GCSE (or equivalent) qualifications at Grade A–C in English and Mathematics.
• Completed Adviser Training Programme (ATP) or OCN Level 4 Advice & Guidance accreditation.
• Commitment to ongoing professional development (minimum of 1 formal training session per month).
• At least 1 year of experience delivering advice or advocacy services to the public.
• Proven experience (1 year minimum) using electronic case management systems.
• Recent (2 years) administrative experience in a client-facing or advice-giving role.
• Strong IT literacy with experience using Microsoft Office Suite and tailored databases.
• Generous 6% employer pension contribution.
• 35 days holiday entitlement (pro-rata).
• Enhanced sick pay provisions.
• Medical cash plan.
• Life assurance (death in service benefit).
• Mileage reimbursement at the full HMRC rate.
• Flexible, family-friendly working practices.
• Opportunities to volunteer and participate in internal innovation groups.
• Dedicated training and ongoing development support.

Other Requirements

• Appointment will be subject to an Enhanced Access NI check, including the Adults Barred List.