Mental Health Liaison Practitioner

Transformation Unit; Knowsley; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Job summary

Mersey Care NHS Foundation Trust is recruiting for a Band 6 practitioner to join the Core 24 Emergency & Crisis Liaison team at Whiston. The role involves coordinating care for service users in crisis, leading a multidisciplinary team and delivering evidence-based mental health care in a dynamic urgent care setting.

The successful candidate will have post-registration CPD experience and be working towards a Masters level qualification, with a commitment to recovery-focused practice and

Qualifications

• Evidence of post registration CPD.
• Working towards Masters level education.

Responsibilities

• Coordinate care under the care programme approach with line manager supervision.
• Act as named nurse/care coordinator with assessment, planning and evaluation.
• Lead the multi-disciplinary team and provide leadership within the team.
• Supervise unqualified staff to ensure high standards of care.
• Ensure Safeguarding, CPA knowledge and adherence to legislation.

Skills

Post registration CPD

Education

Masters level education

Job description

Main area Core 24 Emergency & Crisis Liaison - Mental Health Services Grade Band 6 Contract Permanent Hours Full time - 37.5 hours per week ((shifts work including nights is required)) Job ref 350-MHC8247208

Employer Mersey Care NHS Foundation Trust Employer type NHS Site Whiston A and E Town Whiston Salary per annum pro rata Closing 11/10/2026 23:59

Band 6

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Using AI to support your application

Artificial Intelligence (AI) can be a helpful tool when preparing your application, supporting you to organise and structure your application and present your experiences clearly. However, we want to hear about your experiences and achievements.Please ensure everything you submit is truthful, accurate, and reflects your own work and experience. Your authentic story is the best way to help us understand who you are and what you can bring to the role.If content appears to be copied or misrepresented, it may impact the outcome of your application. We encourage you to use AI responsibly as a support tool, not a substitute for your own voice.

For tips and guidance, please refer to our applicant guidance.

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Applications that appear mostly or fully generated by AI, without clear personal examples linked to the person specification, may be rejected.

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Job overview

Whiston Core 24 is a specialist assessment of service user's mental health to those who present to the Emergency Department in times of crisis or, those who are referred from the acute general hospital wards and the formulation of treatment and risk management plans based on assessment of needs with the appropriate triage and diversion form the service.

The service operates on a shift system of long and short days (currently under review), inclusive of nights to provide 24/7 365 days a year service. The service has recently undergone Organisational Change to make the service more flexible across the Urgent Care footprint, providing support to Mersey Cares additional Core 24 services including Royal Liverpool, Warrington, Whiston and Southport Core 24 services where required.

We are looking for an experienced practitioner with a wealth of experience working in mental health services, inclusive of organic services.

Main duties of the job

To provide high quality, evidence based care within Division for service users and their carers within inpatient and community services.

To work in a socially inclusive way and in line with the recovery model.

To function as named nurse/care coordinator to service users undertaking
assessment, planning and evaluation and review of care, within a recovery focused model of care.

To participate as an active member of the multi disciplinary team.

To provide advice, expertise and leadership within the team.

To supervise care for service users presenting with complex and high risk needs.

To work autonomously, reaching clinically appropriate decisions based on
information received and using the knowledge and experience of the multi
disciplinary team.

To be qualified to act as a mentor for students.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

To coordinate the care of service users carrying out assessment planning,
implementation and evaluation of their care under the guidelines of the care programme approach and under the supervision of the line manager.

To ensure that the service users care plan is developed to meet the assessed need of the individual and that unqualified staff are delivering care as identified in the care plan.

To liaise with family members, carers and significant others when completing the assessment and developing a care plan.

To undertake and supervise risk assessments and formulation of risk management plan for service users under your care, taking note of the contributions from other members of the team, family members carers and significant others.

To ensure Safeguarding Children and Adults requirements are followed and
participate in meetings as appropriate.

To direct unqualified staff in order to ensure delivery of a high standard of care to service users.

To participate in setting standards for care based on sound evidence based and research findings.

To participate in the systematic monitoring and evaluation of service users.

To communicate to other members of the multi-disciplinary team information which has an impact on the service user’s care.

To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.

To check understanding of information where there are barriers to effective
communications.

To give and receive accurate up-to-date information regarding service users’ care in reviews and multi-disciplinary meetings etc. These reviews may be external to the trust.

To have accurate and up-to–date knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation.

Where appropriate to job role take responsibility for the safe administration of medication to service users ensuring that the Trust policies and procedures and the Nursing & Midwifery Councils regulations are adhered to.

Please refer to attached Job Description for full list of duties and responsibilities.

Person specification

Qualifications

• Evidence of post registration CPD.
• Working towards Masters level education

Experience

• Minimum of 2 years post registration experience in mental health
• Evidence of leadership and management skills
• Evidence of experience of managing cases & case loads
• Evidence of supervising staff.
• Ability to work autonomously across the organisation/boundaries and with other agencies
• Experience of working in partnership with other agencies and service users and carers
• Experience of audit/research and working knowledge of clinical governance.
• Experience in change management and policy formulation
• Experience of using Incident Reporting Systems e.g. DATIX
• Experience of undertaking and involvement in Serious Untoward Incident Reviews
• Evidence of experience of working with a range of people with mental health problems in a variety of health care settings.

Skills

• Able to communicate effectively both verbally and non -verbally
• Being responsive and flexible, seeing change as an opportunity to improve services
• Ability to lead the process of standard setting and audit
• Professional attitude
• Possess excellent listening and negotiation skills and leadership skills
• Excellent oral and written skills
• Excellent interpersonal and organisational skills
• The ability to lead change management
• Ability to contribute to developing care excellence within the ward / team area.
• Ability to work within a divisional management team, be able to generate own workload and ability to work to strict deadlines.
• Risk assessment and management.
• Ability to build purposeful relationships with a range of both internal and external to the organisation.
• Leadership and supervision.
• Multidisciplinary working

Knowledge

• Knowledge of mental health legislation, CPA, safeguarding, equality and human rights, clinical governance and professional codes of conduct.
• Proven knowledge of relevant mental health legislation.
• Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to junior staff.
• Demonstrate a good knowledge of professional Codes of Conduct and Staffs’ responsibility to identify gaps in their knowledge base.

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As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email [e-mail] to ensure that measures can be put in place to support you.

The Trust expects all post holders who require an enhanced DBS for their role and work in Children’s & Young People services to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [e-mail] ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.