Mental Health Clinician 111 Press 2

NHS; Pontypool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Wales is seeking experienced Mental Health Clinicians to join their Mental Health 111 Team. The role involves providing specialist support to callers, making clinical decisions, and facilitating assessments. Candidates should have experience in mental health services and possess a postgraduate diploma or equivalent. Opportunities for training and development are provided, along with a supportive work environment.

Benefits

Flexible working

Paid mandatory training

Career development programs

Qualifications

• Experience of providing mental health support to people.
• Experience of crisis mental health assessments.
• Experience of working autonomously and prioritizing tasks.

Responsibilities

• Provide clinical decisions and support to callers.
• Carry out assessments and liaise with other services.
• Facilitate debrief sessions for the team.

Skills

Clinical decision making

Triage and assessment

Mental health support

Communication in Welsh

Education

Post graduate diploma or equivalent experience

Professional registration

Job description

We are currently recruiting experienced mental health registrants to join the mental Health 111 Team.

This exciting opportunity will help shape the new service to provide high quality support to people experiencing a mental health crisis or emotional distress.

The Mental Health 111 Team provide a point of contact for people of all ages to have direct access to a team who can provide support to the person over the phone and arrange for further support when required. The post holder will also have the opportunity to provide clinical supervision to the team (training will be provided). The service will be operational 24/7.

As a clinician within the team, you will be responsible for providing specialist support to callers, your colleagues and other professionals. You will also have the unique opportunity to help in the development of this service, evaluating and monitoring all aspects to ensure its success. Whilst the service will begin with just taking phone calls, there are plans to introduce other communication methods and to incorporate other aspects of mental health services, such as crisis and urgent assessments.

If you have experience of working in mental health services (any age) and feel that you have the right skills to ensure the service is a success, we would love to hear from you.

Main duties of the job

As the service is brand-new there will an expectation that the Mental Health Clinician role will be developed with the successful candidates. The role will focus on clinical support and decision making. The main duties will include:

• Being the responsible clinician on shift to make clinical decisions and provide support to callers, colleagues and other professionals.
• Triage and assessment of needs, including whether a full mental health assessment is required.
• Liaising with other services to ensure ongoing support or assessment is achieved in a timely manner.
• Developing and maintaining effective partnerships with other statutory services, local authorities and the third sector.
• Carrying out face to face mental health assessments when required.
• Facilitating debrief sessions for the team at the end of each shift.
• Participating in monitoring and evaluation of the service.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Aptitude and Abilities

• Understand when a call needs a clinical response
• To be reflective and self aware
• To work positively within a team
• Able to demonstrate commitment to high quality care and service provision
• Ability to recognise own wellbeing needs
• Ability to speak Welsh
• Ability to appropriately challenge and resolve conflict

Experience

• Experience of providing mental health support to people
• Experience of carrying out crisis mental health assessments
• Experience of working autonomously and prioriting tasks
• Experience of utilising evidenced based psychosocial interventions
• Experience of providing telephone support/assessment
• Experience of providing support to colleagues and facilitating wellbeing sessions
• Experience of working with people of all ages

Qualifications/Knowledge

• Holds professional registration
• Post graduate diploma or equivalent experience
• Specialist knowledge of complex mental health and crisis
• Risk assessment and management of risk
• Evidence of CPD in relevant area
• Understanding of the services that are available to support people in mental health crisis
• Training in evidence based brief interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceper annum, pro rata