Mental Health Case Manager PROMISE

ZipRecruiter; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading organization in the mental health field seeks a counselor to interact with clients and facilitate care plans. Candidates should possess a Master’s Degree in Social Work and have experience in mental health counseling. This role requires strong communication skills and a commitment to client confidentiality, as well as flexible working hours including some evenings and weekends.

Qualifications

• 2 years of professional experience in mental health counseling.
• Competency in core curriculum facilitation.
• Criminal background clearance required.

Responsibilities

• Interact and maintain confidentiality with clients and staff.
• Orient new clients using agency assessment tools.
• Facilitate workshops and develop discharge plans.

Skills

Communication

Counseling

Resource Development

Understanding of Human Behavior

Education

Master’s Degree in Social Work (MSW) or related Human Services field

Tools

Basic Computer Skills

Job description

Job Description

Scope of Duties:

1. Interact with clients, staff, and outside contacts with respect and courtesy.
2. Maintain client and staff confidentiality in compliance with administrative policies and procedures.
3. Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
4. Orient and assess all new clients via the approved agency assessment tools.
5. Complete Service Plans on all assigned clients based on approved agency assessment tools with client input.
6. Monitor and document client progress according to funding source standards and/or operational policy and procedures.
7. Update service plan with client input.
8. Schedule and facilitate case management meetings with clients as required.
9. Identify and/or develop resources and link clients to needed services.
10. Facilitate scheduled workshops, programs, or groups addressing clients' needs. For program-specific requirements, see addendum.
11. Fulfill obligations of training agreements entered into for core curriculum programs.
12. Develop appropriate discharge plans on all assigned clients as per contractual requirements.
13. Facilitate house meetings as needed.
14. Participate in required internal/external Treatment Team meetings.
15. Complete all required reports and other documentation.
16. Demonstrate competency in program-related certifications.
17. Provide support to program assistant functions.
18. Obtain LSI-R Training and Certification within 90 days of hire.
19. Attend court and/or parole hearings as subpoenaed or assigned.
20. Facilitate at least one core curriculum program.
21. Conduct drug and alcohol screens as directed or needed and report results to Director or Manager.
22. Deliver specialized mental health treatment interventions to address risk and needs.
23. Perform other duties as assigned.

ADA Essential Functions:

1. Occasionally required to smell and stoop.
2. Regularly required to use hands to handle or feel.
3. Regularly required to reach.
4. Regularly required to stand, walk, sit, talk, and hear.
5. Regularly required to lift and move up to 10 lbs.
6. Ability to see clearly at 20 inches or less.
7. Ability to observe areas while remaining fixed on a point.

Credentials/Abilities:

The employee must have a Master’s Degree, preferably in Social Work (MSW), or a related Human Services field. A minimum of two years of professional experience in mental health counseling and working with special needs populations is required. Skills in communication, counseling, resource development, and understanding of human behavior are essential. Basic computer skills are required. Competency in core curriculum facilitation is necessary, and criminal background clearance must be obtained. A valid driver’s license and flexible working hours, including some weekends and evenings, are required. Bilingual skills are a plus.