Membership Sales Advisor, London

SoulCycle; London; On-site; GBP 26,000 - 40,000; Full time

Job summary

SoulCycle seeks a Membership Advisor in London. This role involves exceeding sales goals through lead generation and relationship building in a vibrant community focused on health and fitness. Ideal candidates are enthusiastic team players with strong communication skills and a passion for fitness.

Benefits

Complimentary Club membership

30-50% discounts on Equinox products and services

Competitive salary and commission opportunities

Qualifications

• Personal passion for health and fitness.
• Willing to work evenings and weekends.
• Experience in sales or customer service is a plus.

Responsibilities

• Sell club memberships and generate new business.
• Build strong relationships with prospective members.
• Achieve individual sales and renewal goals.

Skills

Excellent verbal and written communication skills

Strong time management skills

Energetic and friendly disposition

Teamwork

Sales confidence

Job description

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Client:

SoulCycle

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8390acb7b293

Job Views:

4

Posted:

07.07.2025

Expiry Date:

21.08.2025

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Job Description:

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,SoulCycle and Equinox Hotelsare all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate abouthigh performance livingand we practice what we preach – investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

Membership Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3-4 individuals, Advisors must display, have knowledge of and participate in all the club's services, programs, and products. Advisors must keep current in knowledge of key competitors by staying abreast of trends and “shopping” competitors to compare facilities and sales trends. Above all, Advisors must have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.

RESPONSIBILITIES

• Responsible for selling club memberships
• Prospect new business and clients
• Host events and workshops for in-club lead generation
• Achieve or exceed individual sales goals, renewals and ancillary service goals
• Conduct pre-planning activities each month including strategic outreach, for securing member referrals
• Build rapport and lasting relationships with prospective and current members
• Under the leadership of a General Manager, the support of a Regional Sales Manager and a sales team, Advisors must display, have knowledge of and participate in all the club's services, programs, and products

Qualifications

• Confidence to perform on an incentive based salary
• Excellent verbal and written communication skills
• Enthusiastic, energetic, personable and friendly disposition
• Personal passion for health and fitness
• Enjoy working within a team
• Strong time management skills and practices
• Willing and able to work evenings, weekends and holidays

Additional Information

COMPENSATION AND BENEFITS

• Base salary along with sales commission opportunities for:New membership sales (no cap)Renewal membership salesAncillary sales (Spa, Personal Training, Pilates)Team sales achievements (club and market opportunities)
• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

Pay Range: £26,000-40,000 annual fixed compensation. Variable bonus and commission plans allow for a potential total compensation of £61,500-77,000 for reaching sales targets

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United Kingdom.