Membership Officer: Badminton Scotland

Triathlonscotland; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Triathlonscotland as a Membership Officer to drive member engagement and support the growth of badminton in Scotland. This pivotal role focuses on managing memberships, ensuring data accuracy, and enhancing member experiences within a dedicated team passionate about sport.

Qualifications

• Strong communication skills with commitment to member service.
• Confident using databases and presenting data.
• Detail-oriented with excellent organisational abilities.

Responsibilities

• Manage and maintain the membership database and CRM.
• Provide data reports to inform strategic decisions.
• Support membership registrations and renewals.

Skills

Organisational skills

Communication

Data analysis

Tools

CRM systems

Excel

Job description

Join Us in Growing the Game Across Scotland

Badminton Scotland is on an exciting journey to grow, diversify and strengthen our sport at all levels—from grassroots to elite performance. We're looking for a proactive and detail-driven Membership Officer to play a vital role in building a thriving, engaged and expanding badminton community across Scotland.

You’ll be at the heart of our operations, ensuring our members have a positive, seamless experience, our data systems are accurate and insightful, and our membership base continues to grow and evolve. This is a great opportunity for someone who enjoys working with people and data, and who is passionate about helping a national governing body deliver impact through membership.

What You'll Be Doing

• Managing and maintaining our membership database and CRM, ensuring data accuracy and GDPR compliance.
• Supporting clubs and members with day-to-day queries and system navigation.
• Providing regular data reports and insights to inform strategic decisions and monitor growth.
• Leading the administration of membership registrations, renewals and fee collection.
• Supporting campaigns and initiatives that drive member engagement, satisfaction and retention.
• Collaborating with colleagues to ensure membership aligns with events, programmes and development priorities.

What We’re Looking For

• Excellent organisational and administrative skills, with a keen eye for detail.
• Strong communication skills and a commitment to providing outstanding member service.
• Confident using databases, CRM systems and Excel—comfortable analysing and presenting data.
• A proactive, can-do attitude with the ability to work both independently and in a team.
• Passion for sport and its ability to bring people together from all backgrounds.

Why Join Badminton Scotland?

You’ll be part of a small, passionate team that is dedicated to making a big difference. This role offers the chance to take ownership of a critical function, shape how we serve our members, and contribute to the growth of one of Scotland’s most accessible and dynamic sports.

Closing Date: 5pm on Friday June 27, 2025

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