Membership Manager

BAFTA; London; On-site; GBP 40,000; Full time

Job summary

BAFTA recherche un(e) Membership Manager passionné(e) pour diriger l'engagement des membres pour les récompenses BAFTA. Le candidat idéal devra avoir des compétences en communication excellentes et un intérêt pour l'industrie cinématographique et télévisuelle. Ce poste offre un salaire compétitif et un ensemble d'avantages attractifs.

Benefits

29 jours de congés payés

Pension - 8% de cotisation

Plan de remboursement de santé

Assurance maladie pour long terme

Assurance vie - quatre fois votre salaire

Accès à des cinémas à travers le Royaume-Uni

Qualifications

• Passion pour les industries de la film, des jeux et de la télévision.
• Compétences en communication écrite et verbale exceptionnelles.
• Expertise en service client.

Responsibilities

• Engagement des membres et amélioration des expériences des membres.
• Livrer des stratégies pour le recrutement et la rétention.
• Travailler avec le Responsable des Adhésions.

Skills

Excellent communication

Problem solving

Customer focus

Team player

Data appreciation

Job description

Membership Manager, London W1 Circa £40,000 per annum

Our opportunity:

This is an exciting opportunity to lead on enabling and encouraging voting members to fully engage with BAFTA Awards. This role will also deliver strategic activity to continuously improve membership functions, from the application and renewals process through to member services. Working closely with the Head of Membership, the Membership Manager is responsible for delivering strategies for recruitment, retention and engagement of BAFTA members globally.

The ideal candidate is customer focused with a drive to enhance member experience and engagement, using data to deliver exceptional consistency and efficiency of membership administrative functions and creating engaging communications. The Membership Manager is passionate about proactively contributing to BAFTA’s strategic goal for an inclusive, global, diverse and active membership.

How BAFTA gives you the red carpet experience

• A salary of £40,000 per year
• Holiday - 29 days a year plus bank holidays
• Pension - 8% contributory pension
• Employee health cash-back plan
• Long-term sickness insurance
• Life assurance - four times your annual basic salary
• Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
• Cycle 2 Work Scheme & season ticket loan
• Access to cinemas throughout the UK and to BAFTA events

Who you are?

• Enthusiastic and passionate about data
• Love communications and have excellent written, verbal communication skills
• Be an able problem solver
• Be passionate about the film, games and television industry
• Be a service delivery expert
• A team player
• Diplomatic and calm under pressure