Membership Engagement Executive (Fixed-Term)

Covent Garden Recruitment Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Covent Garden Recruitment Ltd is seeking a Membership Executive on a fixed-term basis to the end of February 2027. The role focuses on delivering customer service and account management for a professional institute in the manufacturing sector.

You will be the first point of contact for member enquiries, assist with onboarding new members, process renewals and changes, and promote events, courses and publications to boost engagement.

Qualifications

• Experience in a professional membership organisation.
• Background in B2B communications.
• Strong relationship management skills and data handling abilities.

Responsibilities

• Acting as a first point of contact for member enquiries
• Assisting with the onboarding of new members
• Processing membership renewals and changes of details
• Boosting member engagement by promoting the range of events, courses and publications available.

Skills

Customer service

Account management

B2B communications

Relationship management

Data handling

Job description

Covent Garden Recruitment Ltd is seeking a Membership Executive on a fixed-term basis to the end of February 2027. The role focuses on delivering customer service and account management for a professional institute in the manufacturing sector.

You will be the first point of contact for member enquiries, assist with onboarding new members, process renewals and changes, and promote events, courses and publications to boost engagement.