Membership Director

ROYAL BALLET AND OPERA; London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Le Royal Ballet and Opera recherche un gestionnaire stratégique pour ses programmes de Membership, visant à générer 10 millions £. Le candidat idéal devra avoir une expérience significative dans la collecte de fonds au sein du secteur des arts, de solides compétences en communication, et une capacité à motiver une équipe pour des performances optimales. Ce rôle clé implique de travailler avec diverses parties prenantes pour assurer la réussite des objectifs du programme.

Qualifications

• Expérience extensive dans le secteur des arts avec des programmes de membership.
• Capacité à établir des relations solides et à inspirer divers intervenants.
• Compétences en gestion de projet et capacité à atteindre des objectifs.

Responsibilities

• Créer et mettre en œuvre la stratégie pour le programme de Membership.
• Gérer une grande équipe pour atteindre les objectifs de performance.
• Collaborer avec divers départements pour assurer une offre de qualité.

Skills

Leadership

Gestion de projets

Communication écrite et verbale

Gestion de programmes philanthropiques

Gestion d'équipe

Job description

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.

The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £41m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.

Working within an experienced, successful and highly committed department, this role will create, deliver and implement the strategy for the Membership Programmes (Friends and Patrons) at the Royal Ballet and Opera (RBO), to meet agreed annual income targets (currently £10m in membership fees and events). Working closely with colleagues across departments, you will look at recruitment and retention, campaigns, events, review of products and services and ensure our sector leading offering is effectively delivered.

Our ideal candidate will be a natural leader, who will adeptly manage a large team to meet objectives and work to high performance standards. They will have the ability to operate effectively at all levels and across functions, building strong relationships and driving a culture of collaboration and knowledge sharing.

They will be able to demonstrate:

• Extensive experience of running and growing philanthropic income from large scale membership programmes in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
• Highly developed written and verbal communication skills, with ability to inspire and influence a wide range of stakeholders
• The ability to drive and deliver a successful season plan for key moments when tickets go on sale and audience engagement
• Excellent programme and project management skills, with a track record of achieving demanding goals to tight deadlines
• The ability to refine and deliver a programme of benefits and events for members, working with multi-disciplinary teams for delivery
• Significant experience in setting objectives, establishing systems and allocating workload and resources effectively for direct reports and their teams

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

A full job description and RBO information pack can be found on our website via the apply button.

Closing date for applications:8am, Monday 14th July 2025

1st stage interviews will be held 21st - 23rd July

2nd stage interviews will be held 29th July onwards

Applicants must have work authorisation for the UK. No agencies.