Membership Development Manager

Membership, London; City Of London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Salary up to £45,000 plus commission

Complimentary meals at Neddy’s

Exclusive member rates at The Ned

Wellbeing and health benefits

Birthday day off

Volunteer day

Refer a friend scheme

Regular social events

Employee assistance program

Reward and recognition initiatives

Job summary

The Ned City of London is hiring a Membership Development Manager to grow Ned’s Club by building meaningful relationships and introducing exceptional members to the Club. Reporting into the Head of Membership Development, you will proactively identify, engage and convert high-quality prospects, and host personalised tours to showcase the unique value of membership.

We are seeking candidates with a proven track record in membership development, business development or sales, and with strong

Qualifications

• Experience in membership development, business development, sales or client relations.
• Proven track record of building relationships and achieving targets.
• Strong knowledge of London's luxury hospitality, private members’ clubs or premium brands.

Responsibilities

• Proactively identify, engage and convert high-quality prospective members to drive growth.
• Build and develop a strong pipeline through networking, introductions, referrals and business development.
• Represent Ned's Club at events and industry functions as an ambassador for the brand.
• Host personalised club tours and events to showcase membership value and experience.
• Develop strategic relationships across London's business and social communities to generate membership opportunities.
• Track pipeline activity, manage prospect engagement and contribute to membership targets.

Skills

Membership development

Business development

Sales

Client relations

Networking

Job description

Ned’s Club members celebrate everything life has to offer, and our Club spaces are for like-minded professionals to meet, work, and have a good time. We're looking for a Membership Development Manager to help grow that community by building meaningful relationships and introducing exceptional new members to the Club.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Membership Development Manager

About The Ned:

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 248 hotel bedrooms.

Reporting into the Head of Membership Development, you will:

• Proactively identify, engage and convert high-quality prospective members to drive membership growth
• Build and develop a strong pipeline of prospects through networking, introductions, referrals and business development activity
• Represent Ned's Club at events, industry functions and community gatherings, acting as a passionate ambassador for the brand
• Host personalised club tours and events, showcasing the unique value and experience of membership
• Develop strategic relationships across London's business, creative, cultural and social communities to generate membership opportunities
• Track pipeline activity, manage prospect engagement and contribute towards achieving membership acquisition targets

What The Ned can give you:

• Salary of up to £45,000, plus commission, dependent on experience
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping and cinema discounts
• Your birthday off, after a year of service and more holiday with length of service
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance program – 24/7 advice and support
• Reward and recognition initiatives

What you can bring to the role:

• Previous experience in membership development, business development, sales, client relations or a similar commercially focused role
• A proven track record of building relationships, generating new business and achieving targets
• Strong knowledge of London's luxury hospitality, lifestyle, private members' club or premium brand sectors
• A natural ability to build networks and create lasting professional relationships
• Confidence communicating with senior professionals, business leaders and high-profile individuals
• Excellent organisational skills with the ability to manage multiple opportunities and priorities
• A proactive, self-motivated approach and the confidence to represent the Club both internally and externally
• A genuine passion for hospitality, community building and creating exceptional member experiences

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must have the right to work in the UK to be considered for this role.