Membership Analytics Manager

Co-op Digital; Liverpool City Region; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company in Manchester seeks a Membership Analytics Manager for an 11-month fixed-term contract. You will spearhead advanced analytics projects, ensuring data-driven insights lead to improved decision-making and operational efficiency. Ideal candidates have a strong background in analytics, data management, and excellent interpersonal skills. This hybrid role offers a competitive salary and benefits, contributing to a diverse and inclusive work environment.

Benefits

Private healthcare

28 days holiday pro-rata plus bank holidays

Access to a subsidised onsite gym

Wagestream - money management app

Grocery Aid - emotional and practical support

Qualifications

• Significant experience of designing, delivering, and managing large-scale data projects.
• Experience writing code with large datasets using SQL, SAS, and Python.
• Ability to implement analytical solutions like segmentation and regression modeling.

Responsibilities

• Manage the design and delivery of complex, end-to-end analytics projects.
• Collaborate with data teams to develop advanced analytics techniques.
• Build and deliver a connected analytics roadmap with business partners.

Skills

Numeracy skills

Communication skills

Relationship-building skills

Education

Background in maths and statistics

Tools

SQL

SAS

Python

Job description

Membership Analytics Manager (Parental Leave)
Up to £60,000 pro-rata plus great benefits (Work Level 5)
Manchester City Centre (Hybrid)
11-month fixed-term contract

Please be aware Co-op does not offer visa sponsorship for this opportunity

We’re looking for a Membership Analytics Manager to join our Digital Technology & Data team in Manchester on an 11-month fixed-term contract. Working closely with colleagues in our Membership CRM and Offers team, you’ll manage advanced analytics projects end-to-end and provide meaningful recommendations based on solid insights.

This is a great opportunity to develop and implement new ways for us to analyse and use our data, making sure we’re constantly improving the value and quality of the insights we provide across Co-op. In this role you’ll work in a hybrid way – splitting your time between home and the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

What you’ll do

• Partner with our business areas to build and deliver a connected analytics and insight roadmap
• Manage the design and delivery of complex, end-to-end analytics projects
• Collaborate with our wider data teams to develop and share advanced analytics techniques
• Build meaningful relationships with key partners across Co-op, exploring opportunities for analytics to make a positive impact
• Build an understanding of how each project interacts with our wider business, engaging with the relevant partners across Co-op to share valuable recommendations

This role would suit people who have

• Significant experience of designing, delivering, and managing large-scale, complex, and end-to-end data projects
• Strong numeracy skills, with a background in maths and statistics (or equivalent)
• Experience writing and developing code with large datasets using SQL, SAS, and Python (or equivalent)
• The ability to scope and implement analytical solutions (e.g., segmentation, clustering, regression modelling, measurement)
• Good communication skills, with an ability to clearly present technical information to a non-technical audience
• Good relationship-building skills, with the ability to influence and challenge people, at all levels of seniority, inclusively

We know that some candidates are less likely to apply for a role if they don’t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.

Why Co-op?

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

• Private healthcare
• 28 days holiday pro-rata plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building an inclusive work environment

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion here