Membership Advisor

InspireAll Leisure & Family Support Services; Bushey; On-site; GBP 21,000 - 26,000; Full time

Job summary

A community-focused charity in Bushey is seeking a Membership Advisor to join their enthusiastic team. This role involves inspiring customers towards their health goals and effectively promoting memberships. The ideal candidate is passionate about fitness and excels in sales and customer service, with opportunities for training and progression. Competitive salary, commission, and generous benefits are offered, including free gym access and discounts for families.

Benefits

Free gym access for family

Reduced fitness membership for family and friends

Discounts on nursery places and children’s activities

Theatre discounts

Discounts at major attractions

Generous holiday entitlement

Access to Employee Assistance Programme

Excellent training opportunities

Qualifications

• Strive to thrive in sales and customer service.
• Ability to deliver results with organisation.
• Confident and warm communicator.

Responsibilities

• Inspire customers to achieve health and wellbeing goals.
• Showcase state-of-the-art facilities.
• Promote and sell IA memberships.

Skills

Sales and customer service

Active listening

Confident communication

Approachability

Flexibility and adaptability

Job description

Membership Advisor

Bushey Grove Leisure Centre

Full Time (39 hours per week)

Salary basic up to £25,775.88 (£12.71 p/a) pa plus commission (OTE 30K)

Come and join the team!

An exciting opportunity has arisen for a full time Membership Advisor to join an enthusiastic and friendly team within InspireAll.

Responsibilities include;

Inspiring customers to achieve their health and wellbeing goals.
Touring members and showcasing our state-of-the-art facilities.
Understanding the customers’ needs to promote and sell the InspireAll (IA) memberships.
Converting self-generated leads with integrity to achieve personal sales targets.
Onboarding members with the knowledge to succeed and to feel confident on their new fitness journey.
To positively influence those around you of the IA sales and retention process.
What we are looking for;

Someone who strives to thrive in sales and customer service.
The ability to deliver results using organisation and structure.
An active listener and confident communicator across different channels.
Warm, friendly, approachable – Someone who is confident to reach out to the local communities and businesses.
Infectious passion and energy for the industry.
Someone who understand the need to be flexible and adaptable to working patterns to drive success which will include evening and weekend work patterns.
Working for INSPIREALL your staff benefits will include:

FREE use of our gyms, swimming pools and classes for you, your partner and 4 children (T & C apply)
REDUCED Fitness membership for family and friends
DISCOUNTS on Nursery places and children’s activities
Theatre discounts
Discounts at major attractions and retailers, online and in store
GENEROUS holiday entitlement
Long Service & WOW Awards
Access to Employee Assistance Programme
Excellent training opportunities and career progression
InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Bedfordshire enabling communities to achieve rewarding and active lifestyles.

We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.

Closing date: Tuesday 19th August 2025

Please note that this vacancy may close early if we receive a high volume of applications.

Applicants may require an enhanced DBS check, dependent on role applied for.

InspireAll is an Equal Opportunities Employer