Membership Advisor

Littledown Leisure Centre; Bournemouth; On-site; GBP 27,000; Full time

Job summary

Join a leading operator of sports and leisure centres as a Membership Advisor. In this dynamic role, you will engage with customers, promote memberships, and help build a loyal community. With a focus on exceptional customer service and achieving sales targets, you'll play a crucial part in enhancing the lives of those in your community. This position offers a vibrant work environment, where you can thrive in a supportive team dedicated to health and wellness. If you're passionate about making a difference and eager to contribute to a community-focused organization, this is the perfect opportunity for you.

Benefits

Onsite Parking

Training and Development Opportunities

Gym Membership

Health Cash Plan

Employee Assistance

Company Pension Matched Up to 6%

Colleague Discount on Food and Drink

Colleague Recognition

Birthday / Celebratory Day Off

Loyalty Rewards

Qualifications

• Great customer service skills are essential for this role.
• Practical sales experience or a willingness to learn is required.

Responsibilities

• Sell memberships with integrity and work towards sales targets.
• Provide customer tours and generate excitement for products.
• Act as a brand ambassador at community events.

Skills

Customer Service Skills

Sales Experience

Target Achievement

Job description

Post Title: Membership Advisor

Sites: Littledown Centre

Geographical Location: Bournemouth

Salary: £26,715 per annum

Hours: 37 hours per week

Contract Type: Permanent

The role:

BH Live is recruiting for a Membership Advisor to join our team at BH Live Active – Littledown. You will be friendly and accountable for the achievement of membership sales across the Leisure Centre and BH Live

Set in 47 acres of parkland, Littledown has some of the finest leisure, swimming, football and gym facilities in the country.

It is ranked among the top performing leisure centres in the UK, is accredited by quality scheme QUEST and is a National Fitness Award winner for the Local Authority/Leisure Trust Gym of the Year and finalist for the Best Group Exercise Gym of the Year.

It has more than 1.2 million attendances a year and is home to clubs including BH Live’s Swimming Academy, Swim Bournemouth, Littledown Juniors Football Club and Play Football. Indoor facilities include 25-metre and 17-metre swimming pools for lane swimming, public swimming sessions, pool-based classes and lessons. There is also a splash pool, steam room and sauna.

The venue has one of the largest gyms in the region complete with activity programmes for young people, and support for people recovering from an illness, injury or who are living with a long-term health condition. There are multiple training zones with ground level and lift access. There is something to suit every activity preference and level of fitness with cardio equipment, free weights and functional fitness training space. Hundreds of group exercise classes run seven days a week such as Group Cycle sessions, circuits, yoga, Pilates, HIIT (High-Intensity Interval Training) and Les Mills classes including BodyBalance, BodyPump, BodyCombat, BodyAttack, Sprint and more.

Click here to learn more about the Littledown Centre:

You will:

· Sell with integrity whilst actively working towards set sales targets.

· Provide tours to customers and potential members and create excitement for our products and BH Live Gym Membership.

· Build a loyal membership base.

· Deal with queries relating to memberships from both customers and colleagues.

· Act as a brand ambassador for BH Live when attending community events and outreach programmes.

· Generate sales leads.

To be successful you will need:

· Great customer service skills.

· Ability to work hours aligned to the centres opening hours, which may include working weekends, bank holidays and evenings.

· Practical sales experience or a keen willingness to learn.

· Drive and be comfortable hitting and achieving targets.

Please click here to view the job description for more details on this role.

We offer great benefits to our colleagues, which includes:

· Onsite parking

· Training and development opportunities

· BH Live Active - Gym membership

· Health cash plan

· Employee Assistance

· Company pension matched up to 6% contributions

· Colleague discount on food and drink

· Colleague recognition

· Birthday / Celebratory day off

· Loyalty Rewards

About BH Live:

Champions of community engagement, health and wellness across Dorset, Hampshire, and London.

BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.

With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.

BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.

We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.

For more visit bhlive.org.uk.

Get social with us: LinkedIn, X - @BHLIVE_UK | Facebook @SocialEnterpriseBHLive

To apply:

All applications are to be made via the BH Live Careers site - careers.bhlive.org.uk/

BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.