Member Services Officer

Office Angels; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company is seeking a motivated Member Services Officer in Kings Cross, London, to deliver outstanding service to their members. This permanent, full-time role offers a competitive salary, supportive team, and various employee benefits including transport subsidies and health insurance.

Benefits

22 days holiday plus bank holidays

Subsidised transport costs

Company pension plan

Life insurance

Income protection insurance

Access to private health insurance

Qualifications

• Knowledge or experience in the insurance industry is a plus.
• Computer literacy is essential.
• Self-starter who can meet or exceed deadlines.

Responsibilities

• Process all insurance claims, including sickness and life insurance.
• Handle inquiries from customers via phone, email, or letter.
• Provide information about the organisation's products.

Skills

Communication

Time Management

Detail Orientation

Problem Solving

Organizational Skills

Analytical Skills

Job description

Job Title: Member Services Officer
Location: Kings Cross, London
Remuneration: £22,000 - £26,000 per annum
Contract Details: Permanent, Full-Time

Are you a motivated and enthusiastic individual ready to join a dynamic team? We are seeking a Member Services Officer to assist in delivering outstanding service to our valued members! This role would be the perfect fit for an entry level canddiate.

Responsibilities:

• Process all insurance claims, including sickness and life insurance claims.


• Handle general inquiries from customers via phone, email, or letter.


• Provide information about our organisation's products.


• Work collaboratively with a small, friendly team to meet our members' needs.

Required Skills/Experience/Qualifications:

• Knowledge or experience in the insurance industry is a plus!


• Strong communication and time management skills.


• Computer literacy is essential.


• A self-starter who can meet or exceed deadlines.


• High integrity and the ability to work autonomously.


• Creative problem-solver with keen attention to detail.


• Excellent organisational and analytical skills.

What is on offer:

• Full-time permanent employment with a supportive team.


• Competitive salary: £22,000 to £26,000 based on experience.


• Enjoy 22 days of holiday plus bank holidays (pro-rata).


• Benefit from subsidised transport costs.


• Company pension plan, life insurance, and income protection insurance.


• Access to private health insurance.


• Join an excellent working environment that values you!

If you're ready to make a positive impact and join a friendly, dedicated team, apply today! We can't wait to meet you!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.