Member Performance Analyst

TieTalent; Croydon; Hybrid; GBP 40,000 - 46,000; Full time

Job summary

A leading pension protection authority in Croydon is seeking a Member Performance Analyst to enhance decision-making and member experience through data analysis. The ideal candidate will have strong skills in business intelligence, data visualization, and SQL, contributing to organizational performance with key insights derived from large data sets. This role offers a salary range of £40,000 to £46,000 per annum along with a Civil Service Pension.

Benefits

Civil Service Pension

Qualifications

• Demonstrable experience in business intelligence and data analysis.
• Experience with data visualization tools like Power BI or Tableau.
• Strong SQL abilities and experience with SQL Server Management Studio.

Responsibilities

• Provide analysis against performance frameworks and KPIs.
• Support changes to the performance framework and wider appetites.
• Create data reports and maintain dashboards to enhance decision-making.

Skills

Business Intelligence

Data Analysis

Data Visualization

Google Analytics

Power BI

Reporting

SQL

SQL Server Management Studio

Tableau

Job description

About

Member Performance Analyst Croydon office location (with Hybrid working) £40,000 to £46,000 per annum (plus Civil Service Pension) We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their future in mind. We are looking for a Member Performance Analyst to join our Performance Improvement team and be responsible for providing analysis against the performance frameworks (KPIs, goals, user needs and benefits) and supporting changes to the framework and wider appetites. This role will be putting our members at the heart of everything it does, by collaborate with various teams across the organisation to create data reports, provide and maintain dashboards and conduct forecasting including trend analysis. The role will utilise multiple data sources to draw clear and relevant conclusions and recommendations that will support our wider business objectives, enabling effective decision-making and will influence strategic thinking to enhance the member experience while supporting an efficient operating environment. Our ideal applicant will have demonstrable experience in the delivery of business intelligence, data and statistical analysis and reporting. They will have experience of working with data visualisation tools (such as Power BI/Tableau/Google Analytics) and strong SQL abilities including query build and using SQL Server Management Studio or equivalent. Applications must be able to demonstrable track record of generating insights from large data sets and presenting insights with technical and non-technical stakeholders. Sound like you? Apply now. Closing date: 8th August Shortlist date – 9th August Interview date: TBC

Nice-to-have skills

• Business Intelligence
• Data Analysis
• Data Visualization
• Google Analytics
• Power BI
• Reporting
• SQL
• SQL Server Management Studio
• Tableau
• Croydon, England, United Kingdom
  
  

Work experience

• Data Analyst
• Business Intelligence
  
  

Languages

• English