Member Hub Support Officer

Kent County Council; Maidstone; On-site; GBP 22,000 - 28,000; Full time

Job summary

Kent County Council is seeking a highly motivated Support Officer for the Member Support Hub in Maidstone. This role involves assisting with administrative tasks, handling queries, and ensuring the smooth running of the service. The ideal candidate should exhibit proactivity, effective communication skills, and the ability to work independently, contributing to an inclusive workplace.

Qualifications

• Must command spoken English for effective job performance.
• Ability to work independently and liaise with various officers.

Responsibilities

• Support the Member Support Hub in day-to-day functioning.
• Handle queries, webcasting, and assist with Grants.
• Provide highest administrative support within the department.

Skills

Proactivity

Attention to detail

Administrative Support

Communication

Job description

We are recruiting for an individual to provide support and assistance with the smooth running of the Member Support Hub. We require a proactive individual who can support the day-to-day functioning of the service, which includes help with queries, webcasting and assisting with Grants.
We are looking for an individual who is highly motivated and able to work independently and liaise with officers across all areas and levels of the organisation.

This will be a varied role and will require our Support Officers to offer the highest administrative support that is required by the department.

If you are successful in the first stage of shortlisting, you will be asked to complete a short attention to detail task prior to interview.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

For further information on this role, please contact:
Ollie Streatfield on 03000 421817

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Location Sessions House, County Hall, Maidstone, United Kingdom