Member Experience Concierge – Premium Wellness Club

Davidlloyd; Narborough; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Career Advancement through internal培训

Wagestream App: Get paid on demand

Benefits Suite Access

Job summary

David Lloyd Narborough is seeking a friendly receptionist to welcome members and manage bookings and queries both in person and by phone. You will keep the reception area pristine and aligned with our brand standards, ensuring a premium guest experience.

The role emphasizes service, teamwork, and smooth daily operations in a busy health club. Ideal candidates bring enthusiasm for customer service, strong communication, and the ability to thrive in a fast-paced team setting.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing their queries and bookings face-to-face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

Job description

David Lloyd Narborough is seeking a friendly receptionist to welcome members and manage bookings and queries both in person and by phone. You will keep the reception area pristine and aligned with our brand standards, ensuring a premium guest experience.

The role emphasizes service, teamwork, and smooth daily operations in a busy health club. Ideal candidates bring enthusiasm for customer service, strong communication, and the ability to thrive in a fast-paced team setting.