Member Experience & Cleanliness Specialist

PureGym Ltd.; South Shields; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

PureGym Ltd. is opening a new site in Jarrow and seeks a Gym Assistant to uphold exceptional cleanliness and safety across all facilities. You will help create a welcoming environment, ensure high standards, and deliver outstanding member experiences on every visit.

The role involves routine cleaning, sanitising equipment and facilities, stocking supplies, and adhering to health and safety procedures while delivering friendly, proactive customer service.

Qualifications

• Demonstrates passion for cleanliness and guest experience.
• Strong eye for detail in a fast-paced gym.
• Reliable, punctual and able to multitask.

Responsibilities

• Regularly clean and sanitise gym equipment, facilities and high-touch surfaces.
• Maintain cleanliness throughout the gym including floors, changing rooms and toilets.
• Restock supplies and ensure safe, presentable member-facing areas.
• Conduct routine gym standards checks and record results.
• Respond to member feedback with courteous, efficient service.
• Uphold PureGym brand standards and safety policies.

Skills

Customer service

Attention to detail

Teamwork

Reliability

Flexible hours

Job description

PureGym Ltd. is opening a new site in Jarrow and seeks a Gym Assistant to uphold exceptional cleanliness and safety across all facilities. You will help create a welcoming environment, ensure high standards, and deliver outstanding member experiences on every visit.

The role involves routine cleaning, sanitising equipment and facilities, stocking supplies, and adhering to health and safety procedures while delivering friendly, proactive customer service.