Meetings & Events Digital Senior Manager

The Boston Consulting Group GmbH; City Of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in management consulting is seeking a Digital Senior Manager to join their Meetings & Events team. You will be responsible for translating business strategies into cohesive digital event management experiences. Your expertise will shape high-impact virtual, hybrid, and in-person events, ensuring alignment with the company's brand and strategic goals. You will work collaboratively with stakeholders while driving improvements through innovative digital tools.

Qualifications

• Experience with virtual and hybrid event formats.
• Ability to balance short-term needs with long-term digital strategies.
• Proven track record in managing complex meetings.

Responsibilities

• Lead the digital experience for high-profile meetings.
• Consult with stakeholders to align meeting strategies and technical solutions.
• Continuously improve event delivery through best practices.

Skills

End-to-end meetings and events management

Digital tools utilization

Project management

Data analysis

Stakeholder engagement

Tools

Cvent

Intrado

6Connex

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Digital Senior Manager within the Meetings & Events (M&E) team. This role sits at the center of BCG’s most high-profile meetings, translating strategy into seamless digital experiences. You’ll shape how senior leaders and global audiences engage across in-person, hybrid, and virtual formats — setting the standard for digital excellence at scale. This role is functionally oriented and consultative, and centers on the effective deployment of digital tools to enhance high-impact meetings and events. You will ensure our digital strategy is aligned with business needs, delivering seamless, brand-aligned participant experiences across formats. Lead across the entire M&E digital ecosystem — from registration and mobile apps to virtual event hubs, on-site check-in, badging, and delegate management. You will serve as a strategic partner to senior leaders and meeting sponsors, translating business objectives into cohesive digital even strategies.

Acting as a trusted advisor, you will ensure all stakeholders are aligned throughout the event lifecycle, maintaining a clear and cohesive vision across all digital touchpoints.

This role includes oversight of the configuration and execution of SaaS-based event technologies, working closely with internal teams to ensure platforms are optimized for each event’s unique needs. You will ensure these solutions meet the highest standards for functionality, security, GDPR compliance, and brand integrity.

With deep expertise in digital event design, you will provide consultative input on registration structure, participant journeys, delivery best practices, and platform configuration to support a cohesive and compelling experience that brings the BCG brand to life. You are expected to stay at the forefront of emerging event technologies, continuously evaluating and integrating new tools that elevate participant experience and operational efficiency.

As part of the Meetings & Events (M&E) team’s long-term strategy, you will also identify opportunities for simplification, automation, and standardization across our event delivery portfolio. You will act as a change agent, championing the adoption of digital tools and enabling colleagues through training, guidance, and best practice development. You will play a central role in driving continuous improvement, monitoring vendor performance, and ensuring that all digital solutions evolve to meet the changing needs of the business.

YOU’RE GOOD AT

As the Meetings and Events Digital Senior Manager you will be a leading expert and trusted consultant to translate meeting & business objectives into a high-quality technical design and setup of virtual platforms and digital tools. You will own and manage the end-to-end digital attendee experience for in-person and virtual participants across all digital tools:

• Build trusted relationships across IT, business functions, senior event owners, and vendors to support high-profile, complex meetings.
• Consult with stakeholders to translate meeting objectives into tailored digital solutions, balancing short-term needs with long-term strategy.
• Lead cross-functional and outsourced teams to deliver end-to-end digital event execution, ensuring quality, accountability, and timely delivery.
• Serve as a subject matter expert on digital event platforms, contributing to solution design, enhancements, and user training.
• Rapidly adopt new technologies and proactively troubleshoot challenges, balancing stakeholder input with technical constraints.
• Analyze data to influence event strategy and process improvements, aligning outcomes with the M&E digital operating model.
• Operate effectively in a global, fast-paced, and virtual team environment, managing competing priorities with independence and collaboration.
• Drive continuous improvement by evolving best practices and workflows across digital, IT, and functional teams.

What You'll Bring

• The Meetings and Events Digital Senior Manager is part of an established team of meeting & event professionals
• Demonstrated experience in end-to-end meetings and events management, with a strong track record in delivering successful virtual and hybrid formats. Proven ability to work across key digital platforms including registration systems, mobile apps, and virtual event environments (e.g., Cvent, Intrado, 6Connex).
• Deep understanding of the evolving meetings landscape, with a passion for staying current on market trends and maximizing the impact of digital tools in dynamic event settings.
• Strong project management and/or product ownership experience, with the ability to lead cross-functional initiatives involving both technical and non-technical stakeholders.
• Proven ability to act as a strategic connector between business needs and technology solutions—translating complex technical concepts into actionable, business-friendly outcomes for non-IT stakeholders.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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