Meetings & Events Conversion Lead

Radisson Hotel Group; Manchester; On-site; GBP 45,000 - 65,000; Full time

Job summary

Radisson Blu Manchester Airport is seeking a commercially driven Meetings & Events Conversion Manager to maximise revenue by converting enquiries into profitable business. You will drive the conversion strategy, coach the team, and build strong internal/external relationships to secure opportunities.

The role requires a sales-focused, proactive mindset with the confidence to challenge and inspire others while collaborating across Club teams and commercial colleagues to deliver measurable growth.

Qualifications

• Proven Meetings & Events sales experience.
• Strong commercial awareness of the M&E market.
• Excellent negotiation, influencing and stakeholder management.
• Coaching and leadership mindset to develop others.
• Analytical and problem-solving with data-driven actions.
• Outstanding communication and relationship-building across teams.

Responsibilities

• Ensure all bookings within the agreed parameters are fully qualified, followed up and accurately recorded.
• Conduct daily reviews with team members on new pipeline and developments within existing business, as well as reviewing Lost and Denied business with the Club Manager to ensure the correct decision has been made and identify any opportunities to recapture business.
• Review Meetings & Events diaries to identify and respond to key gaps and opportunities, ensuring these are clearly communicated to the team and wider business.
• Prepare weekly, monthly and annual reporting on Meetings & Events metrics, including reporting and analysis required for Commercial Reviews and other relevant meetings.
• Build and maintain effective working relationships with key internal and external stakeholders and partners, ensuring all communication and activities are managed effectively and delivered in a timely manner.
• Liaise and collaborate with Club Team members, attending relevant meetings to present updates and communicate changes to strategy.
• Establish and deliver effective programmes that drive sales and profitability, working with internal and external stakeholders as required and incorporating environmental considerations.
• Develop a strong sales culture within the Club environment, promoting a one-team approach and encouraging the team to maximise opportunities and achieve sales KPIs.
• Ensure adherence to all relevant legislation, due diligence requirements and best practice, ensuring activities are planned, delivered and documented appropriately for internal and external audit, with follow-up action taken where required.

Skills

Meetings & Events experience

Sales & conversion

Negotiation

Leadership coaching

Analytical thinking

Stakeholder management

Communication skills

Time management

Microsoft Office / IT systems

Tools

Microsoft Office

Job description

Radisson Blu Manchester Airport is seeking a commercially driven Meetings & Events Conversion Manager to maximise revenue by converting enquiries into profitable business. You will drive the conversion strategy, coach the team, and build strong internal/external relationships to secure opportunities.

The role requires a sales-focused, proactive mindset with the confidence to challenge and inspire others while collaborating across Club teams and commercial colleagues to deliver measurable growth.